CHINO VALLEY MEDICAL CENTER
5451 WALNUT AVE CHINO CA 9096276111 6 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 1.0
Trust - Do you trust them? 1.0
Relief - Did the treatment work? 1.0
Recommend - Would you go back again? 1.0



Reviews

Brittany Coats 16 October 2025
Verified User
I didn’t feel safe, heard, or even treated like a human being the entire stay
I’ve never felt so overlooked in a hospital before. I understand I’m not the only patient and I expected some wait time, but this was beyond anything reasonable. On my first night I called for help at 4 a.m. for the bathroom and pain meds, and the nurse didn’t show up until 5. Nobody checked on me about the pain, I wasn’t given antibiotics even when I asked, and no doctor saw me until the second day. I kept asking about X-rays and was told they’d been ordered, but the nurses said they weren’t. I waited over an hour just to get unhooked from my IV so I could use the restroom, and every call button took forever to get a response. One of the night nurses didn’t even know how to work the IV machine. I had to set timers just to see how long it took someone to come back because the care was so slow. The communication was awful from every direction. No one asked about my allergies before serving meals and was served a meal with what I was allergic to. My “high potassium” diet was freezer-burned bananas and cold, salty french fries. A phlebotomist tried to brush me off like I wouldn’t understand my own labs, and I was stuck with needles at least ten times because nobody put in a proper line. The IV in my arm was leaking from day one and no one listened until day three when the fluids were literally pouring out. There was even a roach in my bathroom—my boyfriend had to kill it because staff just shrugged. When I finally asked for a supervisor so I could leave, the nurse disappeared and came back saying she forgot, and the supervisor dodged every question about leaving AMA. By the time the doctor said he’d “call later,” I was done.
Joseph Lewis 10 July 2025
Verified User
Would give 0 stars if possible
Our family member wasn’t doing well and somehow a hospice company got ahold of my families information from the hospital and tried to take advantage of our situation. Went to a different hospital and were told our loved one didn’t need hospice and isn’t declining.
muhammad junaid 18 May 2024
Verified User
Waited for 8 hours and didn’t get to see the doctor at all
One of the worst ER I’ve ever experienced. The staff is rude, I literally saw people crying in pain and they don’t do anything. People were waiting for more than 6 hours and started leaving without being seen. STAY AWAY FROM THIS HOSPITAL .
K Mason 16 March 2024
Verified User
Being harassed for someones bills
Being harassed for someones bills and taking stupid surveys! WOW THIS HOSPITAL NEEDS WORK!!!!
Gerardo Angel 13 November 2022
Verified User
Long wait
Avoid this hospital if possible. Its a 6 hour wait to be seen for a minute.
Ashley Arevalo 12 April 2021
Verified User
waited 3 hours
This hospital doesn’t even deserve 1 star!! They are honestly the worst hospital I’ve ever been too. I waited 3 hours until I decided to leave and go to another hospital