Content Guidelines


Last Updated on September 21, 2019. These Content Guidelines are effective September 21, 2019 for all users.


General Guidelines

Rate A Hospital allows users to post and upload Your Content including reviews, photos, videos, votes, direct messages, and more. You are solely responsible for your own communications, the consequences of posting those communications, and your reliance on any communications found in the public areas. You may expose yourself to liability if, Your Content contains material that is false, intentionally misleading, or defamatory; violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; violates or advocates the violation of any law or regulation; or violates our Terms.


Privacy: To protect your privacy, you agree that you will not submit any media that contains personally identifiable information such as full name, phone number, email address or web site URL of anyone else. Uploading media like images or video of other people without their permission is strictly prohibited.

Conflicts of interest: Your contributions should be unbiased and objective. Posting advertisements or solicitations of a Healthcare Provider is prohibited.

Intellectual property: Posting material that infringes on the intellectual property rights of others is prohibited.

Software disruption: You agree that you will not upload any material that contains software viruses or any other harmful computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or the Service.


Review Guidelines

The best reviews and ratings can connect others with great hospitals by sharing care experiences and will be based upon:

(i)             your actual first-hand experiences with the Hospitals you are reviewing or;

(ii)            as provided below, an individual and that individual’s actual first-hand experience with a Hospital whereby you have the legal authority to disclose such health information and experience of such individual;

(iii)           accurate, honest, truthful, and complete in all respects


Photo and Video Guidelines

By uploading any media on the Service, you warrant that you have permission from all persons appearing in your media for you to make this contribution and grant rights described herein. Never post a picture or video of or with someone else unless you have their explicit permission.


(i)             It is strictly prohibited to upload media of any kind that contain expressions of hate, abuse, offensive images or conduct, obscenity, pornography, sexually explicit or any material that could give rise to any civil or criminal liability under applicable law or regulations or that otherwise may be in conflict with the Terms or the Privacy Policy.

(ii)            You agree to only post or upload media (like photos, videos, or audio) on the Service that you have taken yourself or that you have all rights to transmit and license and which do not violate trademark, copyright, privacy, or any other rights of any other person. Photos or videos taken by others are usually copyrighted by the owners.