Steven Mejia 08 November 2025

Don’t do it
do not come here. even if you’re on your literal death bed, you’re better off staying out of this place. everything takes exponentially longer than it should. if you ask ANY questions at all the poor excuse for “nurses” will talk to you like you’re an animal. Rude staff, horrible cramp spaces, ridiculous wait times. waited at this hospital for 9 hours for a CT scan. After the 9 hour mark hit i just got up & walked out of the hospital nobody even noticed. went to the Allen Pavilion on 218th street instead of got diagnosed, Ct scan, & discharged all in 3 hours. this place is a joke.

Lori Wheaton 11 October 2025

Third World Care at NYP
My 82 year-old mother came in by ambulance on 10/1/2025. There were some ER staff who were helpful. She waited 3 days to be admitted to the acute care unit in the Milstein Building. We, the family are receiving conflicting messages. We were told she was medically cleared for discharge and then we were told she was being admitted. I still don't know what they found regarding her condition. We, the family are in the dark, despite attempts to get answers. The nurses are attentive and warm; however they are not doctors so there is only so much they can do. I've been in healthcare and public health for three decades, so I know how hospitals work and it has been my experience that some doctors fancy themselves to have rock star status - forgetting they took the Hippocratic Oath, to do no harm. I am not pleased. My mother does not understand why she hasn't seen a doctor. There are facilities in third world countries that treat patients better.

Sarah Bakker 29 September 2025

They didn't give me my daily medication leading me to have a seizure
This place is awful. I had a doctor tell me to come here and they'd be calling and leaving a note in my chart as to why ibwas coming and to please be ready. I get there no one knows what's going on. They were very rude when checking it. Sat in very uncomfortable chairs for over 3 hours before I got a bed that was in a hallway had test done on me right there no privacy at all. When I did get a private area there was a woman on there who's monitor kept going off absolutely no one checked one her. They did the same to an elderly lady. Put here in the bed both rails up no call bell to call a nurse in. I had no call bell. There were meds on my mychart that were order and never given. I was given no food in my 24 hour stay till I was moves up stairs were again I had no call bell was very rarely checked on. The have one bathroom for the whole floor. I also saw them have another elderly woman sitting in a very uncomfortable wheelchair for had to be about 5 hours that I saw she was there long before i was tho.

B-Man 25 September 2025

How do you get service from your hospital?
My dad had surgery there 2 weeks ago and cant get a followup from a doctor a patient rep.or anyone at your facility despite multiple calls.

Pazieli Urena 02 September 2025

Their billing is horrible
I delivered in 2023, and had a balance to pay that my insurance didn’t cover, I called multiple times, and the lady I talked with told me to don’t worry to wait on my insurance as it still processing, I just found that it was send to collectors, without any notification to me. What make me mad it’s that when I called again she told me that she doesn’t see any call that I did before (calling me a liar) this just gave me such a bad experience, I had not problem on paying, but their incompetent behavior is sad and disgusting. Hope they do better.

Ali Nazzal 23 July 2025

Be carful of this Bad Hospital!
Very bad hospital! With ridiculous service and unprofessional doctors! very bad experience with my sister surgery! minus minus minus

Anhanyers Gonzalez 28 March 2025

I gave it one start because I can’t give it a zero sta
I came to the Presbyterian emergency room on March 22nd at 10:30 with a sprain ankle in a lot of pain. There is no staff on the station. I’ve been waiting for more than 5 hours with no pain medication, no nurse, no doctor to come see me. Went to ask about the doctor or any pain medication and I was told I have to wait till a doctor picks up my case, to go back to my room. The only reason I came to this hospital was because was the nearest hospital but the service is horrible and the way the talk to people even worse.

Ramon valerio 01 January 2025

DEFAULT
Very worst medical service ever

Gillian Constantino 22 October 2024

Very disappointing service, especially on a weekend
Barely any staff available. If you press the button to call a nurse it’s takes them about a half an hour to come in and check on you. There is supposedly a doctor on call but the only way to get in touch with them is for a nurse to text them. So you basically have to watch your loved one be in pain all day hoping for the doctor to get back to you with an answer saying which medication they can give. Plus you have to wait to see if the hospital even had the medication on hand. If they need help going to bathroom be prepared to wait for someone to come and help. Basically be prepared to wait for anything you need. They’re are some nice staff but they seem over worked so the level of care is quick and poor.

jazmine rosario 18 September 2024

All I needed were a few stitches and all I got told was to WAIT WAIT WAIT
Worst hospital I’ve ever been to. I went in with an open cut from slicing my finger and nobody seen me for longer than two hours as I’m BLEEDING OUTSTILL!! Walked out with an open cut still!!