HOLY CROSS HOSPITAL SILVER SPRING
1500 FOREST GLEN ROAD SILVER SPRING MD 3017547000 9 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 1.0
Trust - Do you trust them? 0.9
Relief - Did the treatment work? 1.0
Recommend - Would you go back again? 1.0



Reviews

C Devaney 29 January 2025
Verified User
They should just rename it Mercy Killing Hospital
I have never seen a place so incompetent and non caring. When we got there in the morning to see my Dad, nothing was connected, no oxygen, no vitals, no medicine, no catheter. They said they were not sure why and would reconnect. They rarely answer the call button and just brush you off when you ask for help. The second day when I showed up the call button was moved out of his reach and he was laying in a pile of poop with no oxygen. He said he yelled for them all night and they ignored him. Third day, I showed up and there was no oxygen, no food or water and it was 10:20 am. Turns out the food had been sitting on the nursing station counter for almost an hour. To save his life we are doing an early discharge today. If my family was not at the hospital caring for my dad he would have passed away. They push for a copy of the Advance Medical Directive so they can just let patients pass and say the patient's quality of life was low (CYA). Just sickening to see how a church based hospital has such a disregard for life. I feel sorry for Dr Sheth. He was great and is stuck in this awful environment.
Abdulla Ahmmed 11 January 2025
Verified User
Left me screaming and vomiting
I came with ambulance with painful transferred from urgent care. With all this the hospital put me in the waiting area for almost 4 hours, screaming and vomiting. I spoke to the nurses several times and they rejected to do anything.
Luis Galarza 22 June 2024
Verified User
If you value your loved ones please don’t take them here
The lack of training can result in your loved ones imminent death.
Michal Frye 09 June 2024
Verified User
I deeply regret the choice to allow our child to be born at this hospital
Our son was born premature at 30 weeks on a Wednesday. After birth, our infant was placed in the NICU and mom was taken to the “SICU” for diabetes treatment and pain management. After speaking with the Administrative Coordinator, I was told in so many words that because she had medical issues that required her be treated by the ICU, once released from intensive care, she was placed in a recovery room and was not eligible to return to Labor & Delivery to be near our child. On Saturday, while I was away at work, she was released from the SICU as they claim her “diabetes and pain had been managed”. Word to the wise: if you’re an expecting mother, either be sure to have perfect pristine health, so you don’t run into this same very issue or you’ll be writing a bad review to warn other expecting parents about this place while trying to get in contact with a news station.
Brenda Salguero 08 May 2024
Verified User
Questioning why did I even come here in the first place
One of the Worst Hospitals Ever! Do not come and risk your life at the ER. These nurses and doctors have no compassion. Hospitals are supposed to be a healing place instead it has me questioning why did I even come here in the first place. No one has an answer for you they give you the run around. Not only will you wait for hours and hours but no even one person acknowledges you. Go somewhere else that will make you feel safe not like you’re going to die of negligence. Oh and to add one thing the power kept going on and off all night.
Collins King 19 November 2023
Verified User
Be prepared to wait for very long time
The most horrible experience I’ve ever had especially the ER there is no where to sit they violate all HIPPA LAWS you can hear other patients information like whats wrong with patients their phone numbers date of birth including the patient’s address be prepared to wait for very long time or to plan for funeral arrangements.
Madai Rivera 04 April 2023
Verified User
We want to be seen
I have been waiting more than 8 hours there and my baby was crying per pain in her stomach at the resection the lady’s talk me the is no bed available so they can’t check my daughter and she’s more than 24 hour with no pipí. My daughter don’t need a bed she only need to somebody check her she’s 7 day with vomiting and diarrhea we was there before the doctor talk me to go back if she continued same
Gilbert Sene 03 April 2023
Verified User
One star is too high
I came here at 2 am. At the registration, I have been told that the average waiting time is 8 hours. 10 hours later still at the lobby. This is the worst ER I have ever seen. Patients are sleeping on the floor. My suggestion is to register patients, let them go home and ask them to come back in 8 hours. At least they can avoid catching other virus in the packed lobby.
RAH Admin 30 October 2019
Verified User
DEFAULT
DEFAULT