Kelly 19 June 2025

We hightailed it the f°°° out of there. Never again
Unless you need to be brought in on a stretcher with a life threatening illness, avoid this hospital. I called several hospitals in the state asking for a specific kind of specialty doctor for my needs and for something urgent and out of the scope of what an urgent care clinic can help with. I was left disappointed. I finally called here to this location and the receptionist said they had on on duty doctor I needed for the issue that had been bothering me for too long. We were out the door for the hour drive within seconds after hanging up the phone. Upon arrival, the receptionist (different from whom I spoke with over the phone) seemed like she’d had enough of her day and wasn’t looking forward to signing myself in as a new patient. After about 20 minutes of waiting someone (nurse, I'm assuming) asked what I'm in for and I told her, and told her how a receptionist over the phone specified that the type of doctor I needed was on duty and able to be paged. Her response: "No, we don't do that here!" She gave me a spiel about how seeing someone that I needed would be a process, and I was pretty crushed. They offered to give me a quick remedy that would basically put a bandaid on my issue, and that was that. After that, she left and another nurse came over to mix me up the medication and I was trying to ask questions about the medicine. She answered one question vaguely before whisking off to attend to someone else. My significant other and I did some research on our phone and found out the medication she gave me could cause bad adverse side effects. I just sat it down in front of me. We sat there some more, waiting for someone to come help or answer some questions. One of the nurses came and gave a pelvic exam to a poor woman right next to us behind a paper thin curtain. We heard all of it. I quickly realized my issues were not worth all of this, so we got up and approached someone asking to be discharged. The person to the left of me had his curtains open and was suffering from a stomach injury. That's how little privacy anyone had. Waiting for discharge papers was another 10 minutes. The nurse finally came back out with my discharge papers and in front of a room full of people within earshot asked for my full address and phone number so she could send me information.

Daniela Semanat Romero 04 June 2025

Awful, spend your hard earned money somewhere else with more transparency
Horrible, dont go there, they will take forever to send you a bill, and they will send multiple bills, with a due date ridiculosly close to the time they semd the Bill.

Faith Davis 04 May 2025

Hate this place
Absolutely terrible hospital. Making a man who is in critical pain move his own car to the parking garage when he literally barely could get to the hospital. All because they didn’t want to find someone in their hospital to. Awful hospital do not go. they treat mfs like they just trash!

Paige Wyer 15 January 2025

This organization and their medical team is an absolute disgrace
Working in the medical field for almost 20 years. Absolute worst care following a car accident. I would absolutely steer clear of this healthcare organization when seeking competent thorough medical evaluation and treatment.

Savannah McNally 02 October 2024

Disgusting lack of empathy and respect.
They could care less if your parent is okay, you can call the ER multiple times and get put on hold, be told your mother is not there when she is and is not receiving medical care because they just assume she’s a drunk. I understand the medical profession is extremely difficult but this is just gross negligence. I hope this hospital gets sued multiple times until they get better care systems in place. Absolutely horrifying. IF YOU CARE ABOUT YOUR FAMILY DONT GO HERE!

Julia Rogers 20 August 2024

I wouldn’t even have ranked them 1 star!
I can’t even began to tell you about our stay! My mother never got the care that she should have gotten! Nurse would go hrs and not come and check on her! Her call button would be hanging on her IV pole a lot of times! If she needed them she wouldn’t even be able to call! And I got pictures for prove! The night shift wants to set set out there and talk about their co-workers! Night time is supposed to be quiet time, but NOT for them it’s like they are having a party. That place is RUDE with both Doctors and Nurses! I hope to God I’ll never have to take any of my family there again! Please don’t ever stop or get transported there. They don’t treat you like family, ur just a number to them! Worse ever hospital

Christopher Warren 02 July 2024

Most of them didn’t care about the patients!
This place is the arm pit of the community! Very few good nurses that cared. I would give this place zero stars if I could! Only Trauma hospital in Louisville, Kentucky! I had no choice but to go there! It’s really sad!

Susana Cepero 24 April 2024

They treat everybody as pill, pot, crack heads
When you get to the hospital (ER) and you need to be admitted, you spend the whole time in an ER bed, no room for you, until after surgery I was placed in a room sharing it with an entire family going back and forth and just coming out of a knee surgery I had to beg for pain medicine.

Sherae Thompson 09 April 2024

I highly do NOT recommend going to this hospital unless it is trauma
I am pregnant with twins and was having abdominal pain and I was not taken care of as if it was an emergency. They didn’t feed me or give me fluid all day and I was there for 10 hours for them to just tell me that all I had was a UTI and that I was having baby growing pains. If you get a nurse practitioner named Angelia Zeller ask for someone else because she will not treat you well. She did a cervix check on me which I did not need and it was very painful. She also tried to get me to take contrast for an MRI and I told her no because of me being pregnant and she continually insisted on me taking contrast when I had already explained that it would not be healthy for my babies. After explaining that I had not talked to anyone from labor & delivery being that I am pregnant I felt that I wasn’t being taken care of properly. I made it known to her that if I had to I would leave and go to Norton Women and Children where I know my needs would be met. She then said that she was going to let the MRI know that I refused contrast and slammed the door as she walked out. DO NOT GO TO UOFL HOSPITAL!

Zac Evans 07 February 2024

Ended up in collections bc of they didnt do their job
Nurse didn't do any intake for me except get my name and social security number. Ended up in collections because they never bothered to update my address so they could send me the bill.