U OF L UNIVERSITY OF LOUISVILLE HOSPITAL
530 SOUTH JACKSON STREET LOUISVILLE KY 5025623000 10 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 1.0
Trust - Do you trust them? 1.0
Relief - Did the treatment work? 1.0
Recommend - Would you go back again? 1.0



Reviews

Paige Wyer 15 January 2025
Verified User
This organization and their medical team is an absolute disgrace
Working in the medical field for almost 20 years. Absolute worst care following a car accident. I would absolutely steer clear of this healthcare organization when seeking competent thorough medical evaluation and treatment.
Savannah McNally 02 October 2024
Verified User
Disgusting lack of empathy and respect.
They could care less if your parent is okay, you can call the ER multiple times and get put on hold, be told your mother is not there when she is and is not receiving medical care because they just assume she’s a drunk. I understand the medical profession is extremely difficult but this is just gross negligence. I hope this hospital gets sued multiple times until they get better care systems in place. Absolutely horrifying. IF YOU CARE ABOUT YOUR FAMILY DONT GO HERE!
Julia Rogers 20 August 2024
Verified User
I wouldn’t even have ranked them 1 star!
I can’t even began to tell you about our stay! My mother never got the care that she should have gotten! Nurse would go hrs and not come and check on her! Her call button would be hanging on her IV pole a lot of times! If she needed them she wouldn’t even be able to call! And I got pictures for prove! The night shift wants to set set out there and talk about their co-workers! Night time is supposed to be quiet time, but NOT for them it’s like they are having a party. That place is RUDE with both Doctors and Nurses! I hope to God I’ll never have to take any of my family there again! Please don’t ever stop or get transported there. They don’t treat you like family, ur just a number to them! Worse ever hospital
Christopher Warren 02 July 2024
Verified User
Most of them didn’t care about the patients!
This place is the arm pit of the community! Very few good nurses that cared. I would give this place zero stars if I could! Only Trauma hospital in Louisville, Kentucky! I had no choice but to go there! It’s really sad!
Susana Cepero 24 April 2024
Verified User
They treat everybody as pill, pot, crack heads
When you get to the hospital (ER) and you need to be admitted, you spend the whole time in an ER bed, no room for you, until after surgery I was placed in a room sharing it with an entire family going back and forth and just coming out of a knee surgery I had to beg for pain medicine.
Sherae Thompson 09 April 2024
Verified User
I highly do NOT recommend going to this hospital unless it is trauma
I am pregnant with twins and was having abdominal pain and I was not taken care of as if it was an emergency. They didn’t feed me or give me fluid all day and I was there for 10 hours for them to just tell me that all I had was a UTI and that I was having baby growing pains. If you get a nurse practitioner named Angelia Zeller ask for someone else because she will not treat you well. She did a cervix check on me which I did not need and it was very painful. She also tried to get me to take contrast for an MRI and I told her no because of me being pregnant and she continually insisted on me taking contrast when I had already explained that it would not be healthy for my babies. After explaining that I had not talked to anyone from labor & delivery being that I am pregnant I felt that I wasn’t being taken care of properly. I made it known to her that if I had to I would leave and go to Norton Women and Children where I know my needs would be met. She then said that she was going to let the MRI know that I refused contrast and slammed the door as she walked out. DO NOT GO TO UOFL HOSPITAL!
Zac Evans 07 February 2024
Verified User
Ended up in collections bc of they didnt do their job
Nurse didn't do any intake for me except get my name and social security number. Ended up in collections because they never bothered to update my address so they could send me the bill.
Dr. Suzette Scheuermann PhD RN 18 January 2024
Verified User
Our healthcare system sucks terribly
Our healthcare system sucks terribly and if you want a great example, visit this hospital. I previously worked here and obviously nothing has changed in 20 years. The Emergency Department is the scariest ED I have ever been in. They are understaffed and have no beds to admit the patient to. No comfort for anyone, the patient, the family.
Julia Howard 19 October 2023
Verified User
Laid on bed in misery
Nurses were very curt. Dr was good. I will never darken there door again. I want to get sober and heal my pancreas. Being in here I want to go drink. I was so excited to get help and chose a rehab. This is my worst hospital experience.
Crystal Flener 06 October 2023
Verified User
I would not take my dog to this hospital
These nurses and staff are the most rude and slow humans i have ever seen. And I was told welcome to the getto when my family member was put on the 7th floor in a regular room. Its sad that you cant leave your loved one because you know they will suffer and get miss treated if you do. We have addressed our concerns to the floor charge nurse and got nowhere but excuses for everything.