BAPTIST HEALTH LOUISVILLE
4000 KRESGE WAY LOUISVILLE KY 5028978100 10 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 0.9
Trust - Do you trust them? 0.8
Relief - Did the treatment work? 0.6
Recommend - Would you go back again? 0.9



Reviews

Be'Kaye Taylor 27 February 2024
Verified User
Came in after passing out and fell out of the bed
Came in after passing out at work and was treated horribly from the first step in the door. Very rude & unprofessional at check in. Thrown in a room, rails was not put up and I fell out of the bed. I was not informed on the call light location. Stuck on the floor spinning for 7 mins. Had to throw shoes at the door and still NOT ONE of the 10 ppl at the desk came to assist. I asked to speak to the operations manager and was DISRESPECTED & DISCHARGED. I have it all on a 11mins video & plan to take immediate action. Zero Stars!!! Do Not go here.
Mary Pound 08 September 2023
Verified User
Think twice before you go
After spending 13 days at this hospital, i'm very disappointed. I've always believed they were a great place to go when sick. But, that wasn't the case. I was in intense pain and vomiting for 10 days. Several Ct scans and Xray's. And, the final straw, a Ct scan that went horrible wrong. Think twice before you go, yes you are only a number.
Zoeanna Allise 06 April 2023
Verified User
Labor & delivery was awful
Gave birth in August and was told to stop screaming while pushing my baby out. I had nitrous oxide and was told I had to hold the mask up to my nose and mouth and that no one would be able to do it for me yet one of the nurses kept pushing the mask up to my face when I kept trying to put it away. I declined all iv meds and they still gave me an iv “just in case” then kept poking my other arm to draw blood instead. Took over 24h for them to take the unused IV out of my wrist I had to call them a couple times to get someone to remove it. Kept pushing a paternity test after me and my partner both declined. We signed the paternity papers and got them notarized and the nurses didn’t turn the paperwork in so my daughters dad was left off the birth certificate which we had to pay to get fixed. Definitely will not go here for our next baby.
Jeff Goulder 06 February 2023
Verified User
Sat for nearly 3 hours and heard from no one
This is ridiculous. Wife had severe abdominal pain and had vomited several times. Went to ask how much longer it would be, after waiting 3 hours, the receptionist said there were 7 people ahead of my wife and wasn't sure how much longer it would be. At that time, the lobby was nearly empty. We ended up leaving, unseen by anyone.
Tania Tunstull 01 December 2022
Verified User
Never go there again
I had the WORST experience on Sunday in the ER. I waited over 12 hours. I asked for a blanket twice and never got one. I asked for some ice chips or ginger ale. I was told ok and nothing. I did see other people getting stuff. I will never go there again
Nicole Dabney 05 November 2022
Verified User
It all about the money
This hospital’s favorite words are “ it’s too expensive to order a CT scan” as it isn’t obvious enough that the money is more important our health. Also my gf has been coming since April 2022 and each time has been different symptoms and yet they say it’s an upper respiratory infection each time. You ever watched Grays Anatomy? That’s how it’s supposed to be..ish. Sad to say All hospital are like that.
Amanda Coffey 21 October 2022
Verified User
Worst hospital
The entire staff in the cardiology unit were rude and disrespectful. Could not get a straight answer out of anyone. They give you the run around. Even the Dr bedside manner was not great either.
Bella Hash 28 September 2022
Verified User
ZERO STARS
If I could rate 0 stars I would. Literally sat there for the longest time, no one checking on me, no comforting while I’m sitting here in labor. After 24 hours of waiting they decide c section is best. Ok. When I got home I noticed my incision line wasn’t one, it was two! My stomach is butchered and will never be the same. The whole time in the hospital, a lot of the nurses were rude and looked at me like a child because I was a young mother. One even stated I should be living with someone who knows what their doing. One nurse told me I was supposed to be cleared a day early to go home but they kept me another day and wouldn’t take my iv out until they were ready. I stayed an extra day for nothing. Then was told I couldn’t leave early? Bad communication. They decided that the umbilical cord for my child was just fine and that it shouldn’t be cleaned with alcohol because the “natural” way is better. When it fell off, it didn’t look so normal. I suggest sticking to the old methods! They don’t know what they are talking about! Take care of your baby the way you want to. Mothers know what’s best for their babies!! I shouldn’t be treated like a baby when I just birthed a baby. When I have another child this will be the LAST place I go!
Shaquitta Willis 17 August 2022
Verified User
They really do not care here
There is no urgency for anything. They don't even call you back like they say they will. And the doctor, throws you off on another doctor because he doesn't want to deal with your issue. I really tried not to think that it was because of color but I am 100% sure it is. Not only was I a patient but my dad was too, a stroke patient which the doctor never really checked on nor helped providing resources for next steps. They really do not care here smh they just want the money. Worst place ever.
Tyler Wagner 06 August 2022
Verified User
Horrible experience
Arrive at 12:30 for a1:00 surgical appointment for my wife. No communication from staff or doctors she was taken back 4 1/2 hours late. This used to be a wonderful facility but it is on the downward spiral