Goldie Stinnett 10 July 2025

I would not go there if I was bleeding to death. Terrible place
Terrible hospital. Nursing staff do not do rounds and check on patients. Let my dad fall by not following his careplan. I would visit him 4-5 hours and not see a single staff member within that time frame. He takes a lot of meds at home. If staff wasn't coming in room I knew he wasn't getting them. Ridiculous. Family had to be there for him to be cared for. Didn't answer nurse call button but several staff members sitting and on their phones. Kidney labs were abnormal for atleast 2 weeks. Dr kept saying we will keep an eye on labs and redo tomorrow. Said that for at least two weeks. Everything was "tomorrow". Since nothing was done the first time he's now on dialysis. A doctor was going to medically clear him then next day had 2 surgeries. Sent him to rehab and same day readmitted because they discharged him his dialysis port bleeding and a open wound in his back. Horrible hospital.

Kristina Acker 27 May 2025

Second terrible experience with Baptist Health Lexington
This is my second experience with Baptist Health in Lexington Kentucky. Both times have been absolutely terrible. I’m talking specifically about bedside professionalism by nurses/doctors/clericals. There is zero professionalism or respect given to patients families. My aunts surgeon just verbally blamed her for making his job harder (his exact words) because I stated she needed Percocet instead of Norco, because Norco has proven to not work for her in the past. My mother was in the room and heard him say that now his job will be made harder because “she didn’t speak up for herself and tell him sooner.” All she was focused on this morning was just getting to surgery. She’s an anxious person. Hence why I am here to make sure everything gets asked and answered. Not only did he respond this way, he interrupted me several times and refused to let me speak. I deal with this on a daily basis as I am a cardiac/neuro/trauma ICU nurse, and I can tell you 100% it is not ok for doctors to walk all over patients families when they are advocating for their loved ones. It was one simple request. It could’ve been easily resolved with a response such as “thank you for letting me know. I’ll be sure to change that order for her.” Instead, it was made into a big ordeal about how his job is now harder and putting blame on the patient. Unacceptable.

Amy O'Neill 24 April 2025

Not helpful at all
My doctor and her staff are excellent. Unfortunately, Central Baptist healthcare facility made a terrible decision to centralize ALL incoming calls to the hub answering service. These people in the hub don’t know what they are doing and are only there to direct phone calls and look in your chart even though they have nothing to do with your care. What an invasion of privacy. Two different hub staff keep directing me to radiology to schedule a colonoscopy. How sad the premier healthcare in Lexington no longer values quality care.

Katrina Henson 10 April 2025

I had the absolute worst experience giving birth there!
This place does not even deserve one star! They illegally held my baby for 8 days and when lawyers got involved they released my baby straight to the corrupted system of Fayette County. The social worker at the hospital is crooked and I do hope the worst for her after what I went through with my child there because of her. I hope she suffers the mental and physical pain I had to endure.Needless to say, my baby was given directly back to me on our very first court day.

Brittnee Jackson 25 March 2025

Just nothing I expected from people who were suppose to help
It took me some time to write this review because I tried to get over my experience, but just can’t. I had a very hard pregnancy and gave birth at Baptist. My stay leading up to birth was really good antepartum was great, but after was horrible and a nightmare. My twins were NICU babies and I had never been treated so bad in my entire life. I was a first time mom who was scared to death and they did not help at all. My husband and I were talked down to, had people get an attitude when we wanted to touch our babies, did not guide me through any part of mother hood (didn’t encourage breast feeding, didn’t encourage kangaroo care, etc) and to the point that made me come back and write this, on the day of discharge I asked lactation about tongue and lip ties and she huffed jabbed her fingers in both the boys mouth and said feels like a premie mouth to me. Now months later it looks like one of my sons has a severe tongue tie that will need taken care of. Just nothing I expected from people who were suppose to help me and my sons get better.

Dilli Adhikari 17 January 2025

Don’t know how this place is has been running
In er lobby for more than 6 hours nothing been changed. Person will be sick by sitting in theirs lobby than original sickness.

jacob 08 January 2025

I wouldn’t trust them to take care of a training dummy
Horrible place, horrible staff, they’re inconsiderate and rude.

Ernie Barber 02 November 2024

Billing and Administration Department is trash.
Billing and Administration needs an employee overhaul. I will keep refreshing and adding to this review so it stays at the top until you resolve my problem with your billing.

Tony Torbey 16 October 2024

He ended up with bed soars on his back.
My father-in-law was there for two weeks and the nurses barely visited him. It was one week before they changed his bedsheets. He was supposed to have PT twice a day during his stay, and they did it the first day and never returned. Nurses were too busy on their phones to clean his room or take him for walks. One of the Hospitalists wanted to discharge him, even though he had a scheduled procedure in two days. The only time they would do anything for him is if we were there. Very disappointing experience.

J Ringo 02 October 2024

My experience was an absolute nightmare
It's a horrible place if you want good health care I had a very important surgery the surgeon is not from there thank God I could really lay it down, they run you through like cattle very, none professional people they are horrible it's disgusting if you want someone to do a good job refuse having your surgery there they suck