Donna Gilliam 22 March 2024

A sham of hospital
You should listen when a patient falls and says they are in extreme pain . Especially when pregnant. They made sure he was ok but DID not address her issues. Fast forward to seeing her home doctor who did xrays ,and exams of leg and hip which still hurt and swollen. She has a fractured hip. Which should HAVE been addressed. Next she and her husband go to UK ER expecting them to help her. They kept her in ER from 9 or 10 pm to next day no answers except she had blood clot behind knee. Got the ortho doctor involved supposedly. They never saw him so who knows. Was told that he said no surgery. WHERE is HE. In our town the surgeon sees the pt and discusses it with them .

InAnonymous 12 January 2024

Do your health a favor, go somewhere else
I could write an autobiography about every horrible experience I have had at this hospital, and the PTSD it has contributed to. I have had 11 surgeries, and a chunk of those have been directly due to the conduct of physicians here. I have Spina Bifida, a lifelong disability. When I was a child, a doctor who I will not name who is no longer employed there, caused a major bowel obstruction and another major complication during surgery. He did not know how to fix it, and I was passed off to Cincinnati for actual help and more surgeries. In 2020, I had a VP shunt repair. When I started having horrific, worst pain I have ever felt headaches, I didn’t even get to see my doctor, I saw his PA. After 5 office visits and 4 CT scans, I’m told this is an issue for internal medicine. I’m passed off to them, only to be told “I don’t know”, diagnosed with chronic constipation, and given magnesium that is available over the counter. Not even a referral to someone who is better equipped to handle my condition. I am now thousands in debt with them despite multiple attempts to put in a financial aid request and dealing with their unhelpful aid office.

Rhys 18 November 2023

Waited 7 hours for a cat scan
recently came in for a visit regarding potential gastrointestinal damage. waited 7 hours for a cat scan and my lab results (which needed to be redone due to the samples being tested late) in a dirty hospital that was understaffed and undercleaned, will not be returning

Tammie Sears 05 November 2023

I will be locating more professional physicians as soon as i am able
My toddler was scheduled for an 8a.m procedure, we were left in the surgery waiting room until nearly 1:30. I brought him to ER on Sunday and stayed 6 and half hours for a 5 minute fix of a g tube. Then the tube was clogged somewhere, brought him back to UK ER again and spent over 8 hours. I believe the doctors genuinely feel.they are above us while we sit with tired hungry cranky children.

Paul Hal 25 October 2023

Nasty and Very Unprofessional
All I will say is that the staff in the ER was nasty and Very unprofessional, None of them gave a Damn about my family.

Rich Stevens 04 October 2023

Think twice before entering
I grew up in Kentucky and always thought the UK hospital was the best in the state. I was wrong. My mom was in UK Hospital between August 18th and August 31st. There were questions asked about our mom's medicine that hadn't been answered. Think twice before entering into the UK hospital for something critical.

Amber Petty 25 September 2023

My son's care was torture
My son came in for a broken elbow. The doctor convinced us to stay and have surgery the next day, despite us being from Louisville. I listened to his advice and from that moment, my son has done nothing but be tortured. No dinner was ever offered, pain medicine was only given for X-rays. They came in and saw him sweating and staring into space and said that he was “finally relaxing” he cried all night, we begged for meds. They said sure, then never returned with anything. Another nurse suggested they gave him something when they absolutely did not. Couldn’t get an extra blanket or pillow, a cup for water, help with getting to the surgery recovery area (I walked around alone for 45 minutes banging on all doors) no visible help from any front desk staff except at the ER. Even the surgical team was confused why they didn’t give my son any medication for pain. The bathrooms and patient rooms on the 6th floor speak for themselves. Sadly the recovery waiting room is just as disgusting. They complained twice about my daughter and claimed she couldn’t stay the night with us (single mother from out of town…where was she going to go?) and had me panicking trying to find a ride for her to get home. Nothing about this stay could convince me to return to this hospital, we will be doing follow up care in Louisville.

Melissa DeHart 16 August 2023

Almost died giving birth, then stayed 7 days in hospital
Only hospital I've ever had a complaint with. Treatment was awful. Almost died giving birth, then stayed 7 days in hospital. One nurse accused me of being a bad mom and asked how I was going to take care of my newborn when I get home bc I was sleeping so much. It was bizarre. I almost just died. Y'all would not let me see my baby the first couple days when I begged. Y'all gave me medication that kept me sleepy and woke me up every 2 hours for vitals. And ask me why I'm sleeping so much. Problem was fixed when I got home.

Adrian Kirk 18 June 2023

I'd rather die on the way to a good hospital rather than come here
I have avoided this hospital for decades. Been here twice and both times was a bad experience. My wife is under strict orders since before we married 13 years ago to never let an ambulance take me to UK Hospital. I am not speaking figuratively when I say I'd rather die on the way to a good hospital rather than come here. Unfortunately, she fell as the result of a seizure and the ambulance brought her to UK. 6 hours of waiting with blood coming from her head and I literally had to tend to the wound myself twice as nobody gave her any attention after the first 30 minutes of arriving.

Sean S 02 April 2023

Worst care ever in my life, in my opinion
Presented to ER for Confusion, Altered Mental Status. Check in, Vitals, waiting room, Triage & Discharge was a total of 20 mins (rough estimate). ER Doctor basically gave me a EMTALA medical screening. Told me she can’t think of anything the ER could to help me and finished up by say that one of 3 things would happen upon me leaving. 1.I get worse and more definitive symptoms appear. 2. I stay the same 3. I get better and it goes away. Never made it past triage and was discharge from there.