UNIVERSITY OF KENTUCKY HOSPITAL
800 ROSE STREET LEXINGTON KY 8592572278 10 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.6
Compassion - Do they care about you? 1.5
Trust - Do you trust them? 1.5
Relief - Did the treatment work? 1.5
Recommend - Would you go back again? 1.5



Reviews

Samuel Hart 27 May 2025
Verified User
DEFAULT
Takes half a day to git arm checked and to git a refill on meds bs
Bryce Salyer 01 March 2025
Verified User
Final Verdict: UK Hospital is a Danger to Patients
If you value competent medical care, honesty, and basic human decency, DO NOT take your loved ones to UK Hospital. This place is a complete disgrace, filled with neglect, arrogance, and lies—from the ER to the surgical and oncology teams. My mother was left in a hallway for 12 hours after breaking her leg, completely ignored unless my father or I hunted down a nurse or doctor. No pain management, no care—just pure neglect. After moving her to an ER room, we were told she needed orthopedic surgery. We were also told my father could wait in the surgical waiting room, but an hour into surgery, security forced everyone out because the information desk clerk didn’t show up for their shift—a ridiculous excuse for a major hospital. The two-hour surgery dragged on for 4.5 hours with no updates. Then came the worst moment—Orthopedic & Oncology Surgeon called my father, quickly stated that a piece of my mother’s bone had stage 4 malignant characteristics, and said a biopsy was being ordered. They told my mother to expect a 2-3 week wait for an outpatient oncology appointment. Excuse me? You just told a woman she likely has bone cancer, and you expect her to sit and wait for nearly a month before continuing care? We took matters into our own hands and called Cleveland Clinic—they got her an appointment with the Head of Oncology in just 10 days. UK Hospital failed at every level, from the ER to the oncology team, and they showed no urgency or accountability.
Will Musick 19 February 2025
Verified User
This is a third world hospital at best
Still trying to figure out how this place is up and running.
Jason Clements 18 February 2025
Verified User
DEFAULT
Super cop with glasses down at entrance B makes it hell to get through security, will harass you about your steel toe boots and be weird though the whole process, greasy hair can't missem kinda looks like bubbles from the trailer park boys
Ella Fulgham 17 January 2025
Verified User
Very unkind
My loved one has been there twice now and every time the nurses have been amazing but the doctors are not very kind. They treat you like a object and a pay check. A women was crying because she needed help and no one would help her for a hour so my loved ones nurse had to step in. Someone needs to call the health board or something and get someone in there to see how unorganized and unprofessional and unkind they are
Cathy Owens 23 December 2024
Verified User
I wouldn't recommend it to no one
The only thing the hospital cares about is their research programs. They don't care about their patients. Dr.Villiano was my loved ones, Oncologist for a year. We were recently in the hospital for 3 weeks, and not once did he check on us. Very disappointed in this hospital stay. They were supposed to send my loved one to rehabilitation to become independent again, but let him become weaker in the hospital and he is now home with hospice. Very disappointing.
Ashley Stocker 30 November 2024
Verified User
You have to Advocate for your loved one
Unless you have a family member advocating for you, you will slip through the cracks. Watch over your love ones, you never know what's actually going on there.
Melissa S 16 October 2024
Verified User
The medical care is subpar and inadequate and the doctors are uncaring.
If you need medical care in Lexington please do yourself a favor and DO NOT go to UK Chandler ER. You would receive better care and service at a veterinarian. The ER stays packed, the nurse stations are full of nurses sitting on their phones.
Sara Davis 10 September 2024
Verified User
Lazy employees who do not care about the patients
They are there for a paycheck and not for healthcare.If your family member is going to be the only one there, take them somewhere else!!! They do not care about individual patients that have no help from family. They expect family to do everything for the patient…. But guarantee you patient will get a bill like nurses did everything.
Sara Davis 07 September 2024
Verified User
Lazy employees who do not care about the patients
They are there for a paycheck and not for healthcare. If your family member is going to be the only one there, take them somewhere else!!! They do not care about individual patients that have no help from family. They expect family to do everything for the patient….But guarantee you patient will get a bill like nurses did everything.