PIKEVILLE MEDICAL CENTER
911 BYPASS ROAD PIKEVILLE KY 6062183500 10 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 0.9
Compassion - Do they care about you? 0.8
Trust - Do you trust them? 0.8
Relief - Did the treatment work? 0.8
Recommend - Would you go back again? 1.0



Reviews

Robin Jablonski 24 June 2025
Verified User
I wouldn't even take my dog to this e.r. to be seen
I would give zero stars but there isn't an option for that.
Mandy Deel 14 May 2025
Verified User
Pikeville medical center is absolutely horrible
I was supposed to go for food allergy testing and they didn't do anything for me they just sent me back home and a few days later they send me a bill over $300. And not only that my sister has cancer and they don't even care and say there is nothing else they can do they haven't even done anything to help. I would suggest to go somewhere else cause with this place you might as well have one foot in the grave
dollywood 24 April 2025
Verified User
This place has really gone downhill
Since the passing of longtime CEO, Walter May. They are no longer as caring, want you back out the door with minimal service, wait time for the ER can get lengthy. Not very helpful and heaven forbid you request any stronger medicine even with confirming test results.
Marquita Rister 12 December 2024
Verified User
I can’t give Pikeville Medical Center more than a 1 star after that experience
I went to PMC emergency roomafter I had tripped over my pet and dislocated my shoulder and I don’t know what has happened to that hospital. I felt judged horribly and was stared at the entire hour that they left me sitting there in extreme pain in the waiting room waiting for them to take care of me where I saw several others who had been sitting there since 6pm that evening and it was shortly after midnight when I arrived there so they had been waiting a very long time too. I think this hospital really needs to work on the services they offer their patients in a timely manner and not be so judgmental towards their patients. After sitting there being stared at for more than an hour I called Martin ARH hospital in Floyd County and I left PMC and had to be driven another 45 minutes in pain to Martin ARH hospital in the small town of Martin in Floyd County where they were waiting for me to take me straight back when I got there and I was treated with the utmost respect from the hospital employees there and didn’t feel a bit of judgement from them.
Amanda Compton 21 July 2024
Verified User
Please don't ever go to PMC I beg you!
I went in with a stomach virus and I couldn't stop throwing up. They gave me zofran and phenergan and neither worked so they come in and give me haldol. Keep in mind I had no idea what haldol was they just told me it was for my stomach. They discharged me and I started feeling weird on the way home. Turns out haldol is an anti psychotic and if I knew that I would have never let them give it to me. So by the time my husband and I get home I'm feeling awful. My whole body started shaking uncontrollably and I had this horrible skin crawling feeling. We go back to the hospital and they treat me like I'm crazy and take no blame for it. They wouldn't really help me and told me it was all in my head and sent me home. I ended up just having to go to another hospital to receive proper help. Turns out them giving me haldol sent me into psychosis.
Juls E. 08 May 2024
Verified User
Allowed him to suffer and set in a urine soaked bed 9 reviews
A nurse on the 7th floor at PIKEVILLE MEDICAL CENTER is the worse nurse. He dad went in on March 6th and passed away April 22. He was on hospice/palliative care and she allowed him to suffer and set in a urine soaked bed because as one staff member commented she (Whitney Hensley) didn't have the time and didn't want to deal with him. She didnt give his pain meds as needed, she wouldn't help another nurse change his bedding after his cath had leaked, she's rude and acted as if taking care of dad was a burden and an inconvenience. She (in my opinion isn't fit to take care of plants in a nursery.
Close to home 21 November 2023
Verified User
This is one of the worst Hospitals the state of Kentucky
After considerable reflection on my numerous personal experiences spanning over several years, I feel compelled to express my deep dissatisfaction of the care provided at PMC. My dissatisfaction is rooted in the consistent terrible care observed during instances involving both my loved ones and friends. While other individual perspectives may vary, I must emphasize that those who claim to have had positive experiences at PMC might be constrained by a lack of exposure to the broader spectrum of healthcare options available. Sadly, their support may be influenced by a limited experience rather than a genuinely commendable performance on the part of the hospital. In light of these concerns, I earnestly advise individuals seeking medical care to exercise caution and carefully consider alternative options, particularly in the vibrant healthcare landscape of Lexington. Opting for a facility with a proven track record of excellence will likely contribute to a more positive and effective healthcare experience. In conclusion, my intention is not to disparage PMC without cause but to provide an earnest assessment based on a series of disappointing encounters. It is my sincere hope that this critique serves as constructive feedback, encouraging PMC to reevaluate and enhance its commitment to delivering the highest standard of care to its patients.
Andrew P 06 May 2023
Verified User
Beware, don’t take your family to this hospital unless you want them dead
My dad had a stroke and they found out he had hematoma and was in critical condition. We stay there for about 24 hours or more. The doctors and Neurology will not try to help us with my dad surgery and won’t even give us any options to save my dad. We had to find a way to transfer my dad to UK hospital in Lexington Kentucky. The only way to compare these to hospitals, is like Heaven(UK hospital) they do whatever they can to save a life and HELL(Pikeville Hospital) let you lay in bed until you it time for you to go.
Robin Krind 12 February 2023
Verified User
I am so disappointed with this hospital
I visited the emergency room a little after midnight - I awoke with chest pain after contracting Covid. The dr. walked in twice for less than a minute each time and did and said nothing more than your vitals are good and you didn’t have a heart attack. He had no idea what might have caused the pain - just said come back if it happens again. He did nothing - didn’t listen to my chest, didn’t look at my throat or nose, or ears…didn’t give me an antibiotic or steroid.. nothing. At 4 in the AM, I was exhausted so I didn’t think to ask about treating me for Covid.. but why should I have to ask? What the hell? I’ve been hearing terrible things about the hospital and now I know first hand that this is not a place you want to trust with your well being. We will make the trip to ARH next time we need treatment.
Bridgett Puckett 08 February 2023
Verified User
Terrible
Together. We Fall.