CHI SAINT JOSEPH HOSPITAL
1 SAINT JOSEPH DRIVE LEXINGTON KY 8593131000 10 customer reviews
   1.1 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 1.0
Trust - Do you trust them? 1.0
Relief - Did the treatment work? 1.0
Recommend - Would you go back again? 1.0



Reviews

Annie M 03 April 2024
Verified User
Almost a total failure of care
So a breakdown, 3rd shift is lazy and the pharmacy is delaying care by not delivering treatments when the doctor schedules them. An hour or 2 late= no big deal ,but to completely skip 2 treatments is unacceptable. I had a 5 day stay in St. Joe main from the 29th of February until March 5th and there was a total delay of care because of the pharmacy that just wouldn't deliver my treatments on time. No treatment at 11pm nor the one that was scheduled at 7am. Which totally pushed back my progress and opportunity to be released. The staff called the pharmacy repeatedly and just couldn't get them to deliver. It took 2 days to get my regular daily meds. The pharmacy is completely unorganized and even sent a treatment without the proper size container to mix it in. It's simply math. A delay in care should never happen.
Hannah Dempsey 13 March 2024
Verified User
Pathetic
My roommate went to this hospital with severe asthma, she could barely breathe just sitting down, and Dr. Maison Austin dismissed everything that she said and told her there was nothing wrong with her. She was extremely rude and did not care about her patients at all. I don’t know anything about the other doctors there but if you get this one definitely request a different one.
Lyle Boll 06 February 2024
Verified User
My wife endured a week of torture in this hell hole
My wife endured a week of torture and incompetence in the Neuro ICO of this hell hole before we could get her home. Overmedicated by a revolving clown show of "staff" doctors, she suffered every day in this horrible place. Only when we got her home and back to her own doctors - away from the chemical cocktails St. Joseph hit her with - was she able to return to sanity. Bad enough my wife had a brain tumor, but to have her condition exacerbated by "interventions" of an ever-changing set of "staff experts" is truly horrifying. Surely there are better hospitals in Lexington than this.
Gina Lee 16 January 2024
Verified User
disrespect and indignity
do you always treat old homeless people with such disrespect as you did ms trapp? i hope your mother never needs care. if so i hope she gets better than this
Ro Hedrick 22 December 2023
Verified User
Thought I paid for my bill in all when I left
I just moved here three months ago and have no clue where anything is. Anyways. I was driving from work and was having an asthma attack. I have no insurance I was treated like I was having an anxiety attack and spent three hours there until I finally got a breathing treatment. Got tons of unnecessary tests that I now how to pay out of pocket for. So I haven’t had the greatest experience. Thought I paid for my bill in all when I left and now I owe even MORE.
Josh Slayton 03 December 2023
Verified User
Absolutely terrible experience
Waited 5+ hours for a 15 minute procedure. Don’t waste your time or your money.
Natalie Zavala 18 November 2023
Verified User
The nurses and doctors don’t take you seriously here
I don’t recommend this hospital. My family member’s conditions were serious, they were taking too long and all they did was make jokes and laugh, having a good time and NOT taking action. These people are not professional and it shows, if you have an emergency don’t go to this hospital!
Diann K 24 April 2023
Verified User
No dignity No humankindness
Was sick throwing up from both ends. Called 911 to get to hospital was taken from ER to the lobby off the stretcher sick from both ends from my body threw up in the lobby feces down my leg ask the nurse for a washcloth she told me she did not have a washcloth for me and offered me and throw up bag it was too late I had thrown up un floor and feces down my leg. The nurse threw the bag at me and said owell. The people in the lobby got me papertowels.from bathroom. I called my son to take me to uk Goodsamaritan were I was treated with respect and dignity. This hospital is racist and the nurses are rude. Stay away.
Ms Terrell 10 April 2023
Verified User
No one should have to wait over 2 1/2 hours to get pain relief after surgery
I had a complete shoulder replacement. It was all great until night shift. Then I had no call button that worked. It lite up the hall light but wouldn’t send thru to the nurses station. After waiting 30 minutes waiting for a pain shot I seen two nurses aids or students and ask them to get my nurse. 2 yes 2 hours later after speaking to the the 2 workers. And after listening to my nurse cackling and talking to someone else while I was in very bad pain and was told by drs not to let the pain get real bad I seen the same 2 workers and asked again to get my nurse to give me a shot. I finally got it, I was furious. Nurse knew it and apologized but I was in so much pain I didn’t care. No one should have to wait over 2 1/2 hours to get pain relief. Other than that my stay was good. My dr was awesome. First shift nurses was great on both days.
Jessica Clark 13 January 2023
Verified User
This place definitely needs to be looked into
IF YOU NEED HELP DO NOT GO TO THIS HOSPITAL YOU WILL BE THERE FOR HOURS WITH ABSOLUTELY NO HELP! My aunt has went to this emergency room twice back to back and was treated very poorly. The receptionist lady on 1/10/23 during the dayshift was very unprofessional and was only worried about the 4 security guards that was around her desk. Every time you ask a question they seem inconvenienced. Her first time there the “nurse” in the er was a paramedic from woodford county. He was the most unprofessional and rudest nurse I’ve met. He opened things with his mouth. He would yell out for other nurses and they would joke about patients that are sick and needed help. He and 2 other nurses joked about poking an artery in my aunts arm multiple times! They have hardly no staff and no staff that care or show they care. This place definitely needs to be looked in to because this is not how an emergency room should be ran.