J 25 March 2025

On so many levels, this was just the worst hospital I've ever encountered
Gross incompetence from multiple teams created issues that ranged from annoying (constantly changing the time of my procedure, phone systems down, not knowing how to direct me to the appropriate location within the hospital) to dangerous (junior residents deciding to change protocols agreed upon with senior surgeon, unexpected post procedure complications that were not properly identified by ER, a 12 hour post-procedure delay in taking me to the ICU because they had no bed for me--apparently a common problem there). I chose this place on account of a well-regarded specialist, but, given everything that happened, I doubt I'd do it again.

Mikhail Nikeenko 26 February 2025

They don't care about the time or opinion of the patients
The worst service of all clinics. They schedule an appointment for an operation at 6:30, knowing that there are other patients ahead, as a result, the operation takes place after 3-4 hours at best, you should spend all this time sitting in the hallway with you hungry kids. They only think about themselves and explain this by saying that if someone doesn't come by appointment, they could see other patients.

Genny McCann 28 January 2025

I would like to sue for this incident
I meant to write this review like a few months ago , where do I start… so back in the summer I gave birth to my first baby everything was going perfectly smooth however when the training student “ doctors” came in and one of them gave me an impression she was very aggressive for no reason ( I wasn’t wrong). Fast forward during my pushing process ( it lasted about 20 minutes ,maybe a little shorter or longer ) the exact doctor I mentioned earlier took out a scissor and made a cut without asking for permission. I’m here to fight for my right since she injured me during birth . And I know for a fact I saw it and my mom who was in the room also saw it that she cut me.

Laresha Gilmore 01 January 2025

The overall experience with the hospital itself was not ideal
I visited Jackson Memorial Hospital for a seizure and spent several hours waiting in the emergency room. The emergency room appeared overcrowded, with patients waiting in the middle of the hallway, likely due to limited space. I was in Miami for a cruise, and unfortunately, this experience didn’t leave the best impression. If I were to have another seizure while in Miami, I would likely seek care elsewhere.

Elizabeth Wheeler 13 November 2024

Left in the hallway for six hours no water no pain meds
My friend was hit by a truck while driving a golf cart while on vacation in Key West. He was found unconscious in the street and life flighted to Jackson Memorial. They ran tests then put him in a room. Once they found that he only had a concussion, they put him on a gurney in the hallway and gave his room to someone else. While in the hallway for 6 hours, NOT ONE PERSON CAME TO CHECK ON HIM OR BRING HIM A GLASS OF WATER! HE DIDN'T GET SO MUCH AS A TYLENOL FOR PAIN. They were rude without an ounce of compassion. I highly suggest that you stay as far away from this hospital as you can.

Sonia Cohen 08 November 2024

My procedure at Jackson Memorial Hospital was a horrible experience
I just had a procedure done at Jackson Memorial Hospital and it was a horrible experience. The nurses and technicians were not very professional. They did not inform me of what was happening before or after, When, I woke up, no one was there. They left me in the corridor for a long time until, I called someone to help me… Due to complications, they couldn’t finish it; yet the doctor took off and never explained anything to me…. Insensitivity and not professional… I will not recommend Jackson to anyone one and I will not have anything done there.

Bojorquez Zayly 14 October 2024

Do not come here unless u want to be unheard and belittled.
This hospital literally sucks, i came in by ambulance and couldn't breathe also with a history of asthma and super congested. These supposedly "trained medical professionals" told me and i quote " you THINK you can't breathe but you can " and basically explained everything as if i was overreacting when i've had a history of terrible asthma attacks for 11yrs now. The nurses were literally taking pictures instead of hearing me or from what i read, other patients as well. Terrible.

Julie Stephens 25 September 2024

Choose between hopes/prayers and getting treatment at Jackson Memorial
When I tell you this hospital and its staff is a disgrace to healthcare, that is an understatement, and I am strongly considering pursuing legal action. I was taken to Jackson memorial by ambulance due to a suspected roofie that was slipped into my drink at a bar. I was in and out of consciousness but my friend was present and by my side the whole time. My experience with multiple traumatic examples are listed: The nurses don’t know how to insert an IV, they were extremely aggressive and would completely remove and reinsert the SAME needle into my arm after multiple failed attempts. I screamed in pain as they tried to flush my IV because I knew the IV wasn’t properly inserted, but they ignored me and kept going. This has since caused a blood clot and infection in my vein that had to be treated by the brilliant doctors/nurses at Mount Sinai. And I am still undergoing treatment for it. After mentioning multiple times that I had to use the bathroom and needed help since I was drugged and unable to walk, they again, ignored me until I urinated on myself. Since my “panic” (from being DRUGGED) annoyed them, they gave me Ativan to put me to sleep, and threw me in a dark room that looked like a jail cell, drenched in my own urine… for about 10hrs. When I woke up the next day, soaking wet and confused about where I was, I was thrown discharge papers and several pages of resources for AA, with no explanation of what happened to me and told “it was alcohol, don’t drink so much”. They aggressively removed my IV which was one of the most excruciating experiences of my life, which has since been confirmed that it was due to the reckless and inaccurate insertion, and then told to leave. I asked the nurse to send off my urine for testing since I wanted to confirm the drug that was slipped into my drink at the bar and the nurse hesitantly said “I mean… I guess we can send it off… but it’s gonna take like a week for the results.” I was clear about that not being a problem and that I wanted to proceed with the testing, and was then informed that I can access the results on my portal. I return to the Jackson 2 days later to confirm my urine was sent off, and they informed me that they threw my sample away the second I left the hospital. Because of them, I will never know. When I was finally able to access my portal, they had logged that they gave me IV fluids. That was a lie. In the entirety of my horrendous stay at this fake hospital I wasn’t offered even a sip of water. That is also illegal to log medication or treatment that was never administered. In need of immediate medical attention you could choose between hopes/prayers and getting treatment at Jackson Memorial… trust me when I tell you you’re better off praying.

Rosezetta Fluker 20 September 2024

I just want others to be made aware of this lack of treatment
My head has been hurting constantly for over a month with no relief. I get here have a CT. I was told I had a mass on my brain and I was admitted. I have some more test done was told and now there are 2 masses on my brain that would require another MRI so they could know more about the masses and to get more clarity as to what the masses are affecting in my brain. The Neurologist comes to see me stating the same that they needed a MRI to determine the course of care I would need. Later in the afternoon a doctor comes and tell me the MRI is canceled I can do it out patient which could take up to 6 months. I have no idea what all these masses is affecting in my brain. I have made them aware that I am foggy and my brain hasn’t been clear for some time now. My balance is off yet no further testing and they gave me some seizure medicine with no explanation about these masses on my brain and why the MRI was canceled. I will be reaching out to upper administration as well as consulting another hospital. This will not be the last of my communication pertaining to my current experience.

Angela Adams 03 September 2024

The worst wait time is super long
Very uncomfortable place to be and im pregnant and they don't check on me and I could have had a miscarriage they don't care at all about you they call me last knowing i was bleeding and they rude and very ghetto I would never go back ever in my life too this place