Maurice Jones 07 August 2025

We were left feeling helpless, frustrated, and deeply disappointed
I don’t normally leave reviews, but I feel like everyone deserves to know. This hospital was extremely disappointing and honestly heartbreaking to deal with. A family member was admitted here in a life-threatening state, and the care he received was far below what any patient deserves. The staff were either inattentive or outright dismissive, and communication with the family was nearly nonexistent. There was a clear lack of urgency and compassion, which is unacceptable in any healthcare setting especially when someone’s life is on the line. It felt like no one truly cared. I hope no one else has to experience what we did here. Patients deserve better. If you ever think about coming to this hospital and u are near death please find another one this one is horrible.

Buddy Taggart 09 July 2025

Disappointed
If this has to do with rehab I was disappointed that they waited until my insurance ran out to schedule me

Alyssa Lakey 17 April 2025

This hospital is rife with incompetence
Every single person that interacted with my care failed miserably at their jobs. I went here while I was on vacation and having difficulty swallowing. I went in around 5 pm the first evening, they said in order to do a scope, I would have to stay overnight to “hold my place in line”. The ER doctor - Dr. Jerry - said they would “definitely” get me in the next day. They couldn’t give me a quote on how much it would cost because “Blue Cross Blue Shield (who I am insured under) always gives them fits on Sundays” for estimates. I decided to stay because it had been two days since I’d eaten solid food and I was struggling even with liquids, which was more concerning, otherwise I wouldn’t have gone at all. They finally got me into a room, and my night nurse told me they would get me in first thing in the morning for a scope. Apparently, she was mistaken. The day nurse informed me that the doctors had 24 hours to respond to an order. Once again - I don’t live there, and I also didn’t want to stay two nights in a hospital because it’s going to be ridiculously expensive. In the morning, someone brings me food - juice and jello. I didn’t touch it because even with my limited medical knowledge, I know that the usual protocol is no food and drink for 8ish hours before anesthesia. The nurse came in and asked if I’d been able to eat AND gave me a stool softener in juice (that I did not express a need for). It felt like a prompt, so I tried. I stupidly trusted that they knew what was best as it is their literal job. I didn’t have much (obviously, as I was struggling with swallowing) - a few sips of apple juice and probably less than a teaspoon of jello. I figured maybe since it was clear liquids it must be okay, and they wouldn’t be offering it to me if I wasn’t supposed to have it, right? My grandmother called the charge nurse to check in on things because she was concerned for me being there all by myself, and after that, THEN they told me not to take anything else by mouth. EVERYONE that interacted with my care verbally acknowledged & knew that the plan was for me to be scoped from the minute I got there, and yet they allowed food to be delivered to me. They said they couldn’t scope me after that as I was an aspiration risk. My GI doctor when I got back home said for clear liquids, they only would’ve had to wait 4 hours, and I’d stopped ingesting anything around noon. And on top of that, the day nurse almost gave me blood thinners because a vial had been left on his cart before he asked where they usually give it to me and I said they didn’t. He said “oh, they must have just ordered it”, (for an ENDOSCOPY? And when all my blood work looked normal?) and then looked at my profile and realized it wasn’t for me. I consider myself a pretty reasonable person - I do understand that hospitals are busy, and more severe situations take precedence. I wasn’t asking to be treated like a priority, just simply for clearer, more honest communication, so that I could have measured expectations and made decisions accordingly. I wasted time there that I could have been spending with the people I was on vacation with, or simply gotten an earlier flight home to be seen, which is what I ended up doing after it was all said and done.

Talon Nardi 08 April 2025

I am so disgusted by how I was treated
The majority of the nurse techs were loud all night long, patronizing, and unprofessional. Y'all need to realize how vulnerable these patients are and that they have needs that you should be prioritizing over talking about work drama. If you can't treat patients with compassion, this isn't the career path for you. I was told I could "absolutely not" wear my chest binder, something that alleviates my formally diagnosed body dysmorphia. They couldn't tell me why, so how am I not supposed to feel like this was plainly to discriminate against me? I wasn't given food until the second full day I was there. I asked for tylenol six times before I actually got it. I wasn't allowed to get phone numbers out of my phone to talk to my family and friends. I wasn't given my medication at first and it made my anxiety go through the roof. I never miss my meds. I didn't even get to talk to the psychiatrist until the day I was discharged. Not once did I feel like I was receiving the help I needed at the time. I needed care, support, encouragement to get myself back on the right track. I just felt even more frustrated.

Mona Fisher 10 January 2025

My husband was treated so poorly
They refused to give him an IV fluids yet he was dehydrated I personally had to contact my husband's kidney doctor and beg to have somebody help my husband because the hospital would not give my husband food even after he had a swallow test and was told he could have food it took 2 days to get him a solid meal. My husband begged for a drink of water and no one would allow him to even have a sip when I asked the reason was it for a procedure they said no he's just not allowed which was not true they did not look in the notes they said up top it said one thing and in the actual notes it said another so they deprived my husband of nutrition and fluids it has taken my husband many days to try to regain strength for an unnecessary reason I feel the hospital deprived my husband of nutrition deprived him of good healthcare I have a lot more to say about the poor care my husband received I have notes times dates written I spoke to three different charge nurses and the care of my husband still did not improve. I don't know why he fell through the cracks this time and was treated so poorly.

Brian Shelby 25 September 2024

Im done with Advent
2 times to Advent in the last 3 months. 1st was a mis-diagnosis that I had Staph (which it wasnt) but medicine prescribed worked nontheless. This time. Excruciating pain from hip to knee. Gave me X-rays on hip and knee..and an UltraSound....when I told them a MRI on the hip and knee was what they should have taken care of 1st. And wouldnt you know it....Nothing at all on X-ray...and nothing on UltraSound, both a complete waste of time and my $$$$. Guarantee you that the MRI will show its a tendon or ligament to the knee from the hip causing the pain. Even the medicine they prescribed me didn't work at ALL. I showed a pharmacist friend of the family what the ER Doctor prescribed, and he couldnt believe it.

Richard Seftner 04 September 2024

AdventHealth is about as religious based as a gutter rat
I went to the ER and they admitted me for something I did not go in for. They violated HIPPA with me and kept me for 2 days and only gave me a Salin IV. They charged my insurance $56,000 and now want $6000 from me. I find it odd they can put a tacky art installation on the side of their orthopedic parking garage but can’t help their patients. They should be ashamed of themselves.

Felicia Anderson 07 April 2024

Not the best
Was Missdiagnost 3 days left came back in ambulance throwing up blood.

Erika Vergara 29 February 2024

Complications from a liver biopsy
My husband was admitted to AdventHealth in Orlando after complications from a liver biopsy. To start, it took them three days after uncontrollable pain, complaining, and asking why his blood tests were abnormal to do a CT scan to figure out that my husband had a large hematoma (I found out on my own after the PA talk to me), no doctor came to explain what was going on or why. We were on tower 8, and his room was very uncomfortable; nurses had to move the bed to give him a breathing treatment, the bed was too small for him, and the recliner in the room was not patient-friendly, especially for a person who was so uncomfortable. We had to complain about rude nurses to the point we asked for a few of them not to be allowed in my husband’s room. Doctors do not communicate well; when one wanted to discharge him, the other one told us that she was in charge and he was not going home (which happened a few times).

Latoya Claude 13 January 2024

I ended up back in the hospital after my C-section
I couldn’t breathe and found out that my blood pressure was slightly elevated but they never really address the real reason of why I was having the chest pain and couldn’t breathe and the pulmonologist and the cardiologist said that it might’ve been pneumonia coming in, but it was never treated. No medication was given for that nothing Even though they said I should’ve started antibiotics and it’s like they don’t communicate With the other doctors because when I called to address the situation, nobody knew what I was talking about.