Tanya Star
10 September 2024
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Verified User
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Lack of concern, rudeness, ineptitude
The worse experience I’ve ever had. I was sent there as an emergency patient from Virginia to do a serious procedure but l would take my chances with my one year old grandson doing the surgery This lady screamed in pain and the nurses didn’t even look her was just dysfunctional and dangerous for patients.
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Dionne Banks
10 August 2024
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Verified User
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So many patients that you have to stack them on top of each other
If you have so many patients that you have to stack them on top of each other and place them around the nurses station How can the patients get any privacy I just heard a man's diagnosis treatment and next appointment this is unacceptable for an emergency room/ hospital
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Loyal Family
31 May 2024
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Verified User
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We left without being serviced after 3.5 hours
Very horrible service in the ER… not sure if you guys are understaffed but 3 hours with a patient that was brought over by your rapid response team and to sit in the waiting area for 3 hours and still not be seen isn’t good. Also as I observed in the waiting area a young lady that’s expecting that has a history of seizures (as her mom stated over the phone after having to contact someone on her emergency phone list that was located in her purse) eyes began to roll in the back of her head and she began to slouch over out of her wheelchair patients decided to yell for a nurse or Dr.s help and nobody moved with urgency. It’s unfortunate that hospitals seems to be overcrowded but there has to be something or a better plan.
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Kathryn Bertram
29 March 2024
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Verified User
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Sad at the state of our healthcare system
It was befuddling how unprofessional some of the staff were in this “hospital.” At one point a group of medical staff, ignoring patients, were grouped together laughing loudly while one staff member did a sort of jig down the hallway dressed in scrubs). The resident who saw me asked a lot of questions but it was clear he didn’t listen or have the training to offer any kind of useful advice. I left this place stunned and confused, and a little bit sad at the state of our healthcare system.
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Taneshia Hurdle
24 February 2024
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Verified User
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Hire better staff to care for our people! Or close down!!
My brother was up there unable to breathe. After triage a rude triage nurse left him in a hall. Just rude staff that talks amongst themselves and don’t care about helping patients even to being comfortable even while afraid and ache or hurt or in pain! Y’all advertising nurses on the site isn’t nothing like the staff y’all hire! They are not welcoming and making sure we are cared for! Hire better staff to care for our people! Or close down. And a staff that was off came in with a darn dog and the staff was petting and caring for how cute a dog was then to care for patients! They’re telling other patients business loudly! What if was one of their family members? Put yourself in our shoes! My brother was dehydrated and couldn’t breathe. They didn’t offer comfort for him water anything. We went to sibley and omg they were attentive immediately and I’m so grateful for them helping my brother and caring for him. This staff here is a mess! A disgrace!
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Rafael Tejeda
15 February 2024
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Verified User
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This hospital needs to be investigated and shut down
I have never had such a horrible emergency room experience. The staff is completely incompetent, non caring, and have 0 common decency. The front desk attendant sit around gossiping, and laughing at patient emergencies. Meanwhile, in the back the doctors & nurses sit around playing with babies instead of tending to those in need. It was really shameful to watch. Y’all need to fire all the overnight staff and get competent people that actually care about the people that are in need. My boyfriend was hit by a car and instead of treating him they literally left in the waiting room to linger in his pain. There was another couple next to us that came in due to a stroke. They waited 10 hrs and still weren’t seen. I would file a lawsuit if I could.
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Doris Williams
01 February 2024
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Verified User
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Your service is awful
You are under staffed and the patients suffer and denied service even if they have appt..will find another hospital to help me to continue being assisted because you are not equipped with staff and the staff you have is rude and inconsiderate.
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Bobbi Allen
30 December 2023
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Verified User
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Worst hospital I’ve ever been to
They don’t care about their patients. Had me waiting over 13+ hours just for results and was denying me food.
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Christy Robertson
28 November 2023
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Verified User
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For 13 days she laid there dirty and the nurses were so mean to her
My mother was recently hospitalized for 13 days. She is immobile and has no bladder control after making the staff aware of this I still received many calls saying my mom wasn’t telling the nurses when she had to use the bathroom well that’s because she doesn’t know when she has to go. They would let her lay there in her urine. They never once bathed her or attempted to help brush her hair. She would call me crying because she had pooped and over an hour after she called them and told them they still hadn’t came in to clean her up. When I went to pick her up she had dried poop all over her bottom. The nurse gave me an attitude because I didn’t bring mom’s wheelchair from home. She said they don’t take them out. I wouldn’t recommend this hospital to my worst enemy! It’s dirty and the staff is very rude and disrespectful
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Arianaz Derakhshanian
18 September 2023
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Verified User
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This hospital better hope that I didn’t have anything of serious matter
I came in with shortness of breath and chest pain.I told them that I’m feeling lightheaded, the left side of my body hurts and I’ve been having shortness of breath for about a week and there’s sharp pain every time I breathe that’s getting worst. I was seen right away with the EKG and X-ray and everything and then was told to wait in the waiting room and that was the end of it. I showed up at 1am and by 7am I was still in the waiting room. The night staff was horrible especially the front desk with the lady with crusty eyelashes not only she was judgmental even though no one asked for her stupid opinion but every time we went up to her saying that I can’t breathe she kept saying that they’re trying to look for a room for me; yet, these incapable humans can’t even do that apparently. This hospital better hope that I didn’t have anything of serious matter or they will be hearing from my lawyers. As for whoever is this “owner” that only says “can you fill out our patient survey”. I do not want your stupid survey. Do something about your staff and pray that I don’t come after you and your so called hospital.
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