GEORGE WASHINGTON UNIV HOSPITAL
900 23RD ST NW WASHINGTON DC 2027164605 10 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 1.0
Trust - Do you trust them? 0.9
Relief - Did the treatment work? 0.9
Recommend - Would you go back again? 1.0



Reviews

Stacey Izquierdo 25 March 2025
Verified User
Surgery cancelled for not enough sterile instruments to perform the surgery
After waiting for 5 1/2 hours for a scheduled surgery, my Dr cancelled my procedure because there were not enough sterile instruments to perform the surgery. I wasted a day of leave from work along with my husband. Did i mention that it took 5 weeks to schedule and wait for this surgery!!?? So disappointing!!!
Kathy Lynch 19 March 2025
Verified User
Horrible wait time
I was having severe chest, stomach and back pains. I sat in the waiting room for 4 hours and still wasn’t seen. The pain started to dissipate so I left.
Marjorie Hubbard 05 February 2025
Verified User
Call them they never come to the room
Very un professional. They stand outside of room laughing loud. They cut their phone off if you call them. The hospital operator don't help. Eye bleeding from stye they don't care. I'm here now 740 am outside room laughing screaming no one answering or coming. I'm in room
Antonio Villalobos 31 January 2025
Verified User
The waiting time is too long
George Washington hospital looks more like a homeless shelter than a hospital.
Sky Riddick 11 January 2025
Verified User
Absolute, horrible experience! Very disheartening experience!
Apparently it’s now ok for ER (Fast Track) staff members to sing show tunes, have inappropriate conversations regarding race. While clearly taking offense to (their perception) on how patients interact with members of registration, versus those in the ER assisting patients helping to alleviate pain.. With only a curtain separating staff and patients this went on. In conclusion the icing on the cake was, waking up hours later still in fast track bed 5 to a completely different staff who had not been brief on my status there. Thank God I was able to call out for assistance, only to be discharged with no medication, no diagnosis. However advised to check the MyChart app for information tomorrow….Way to go America’s healthcare system.
Jeanne Pignon 06 December 2024
Verified User
DEFAULT
The tech guy poses as medical staff at the ER reception and made fun of people looking to check-in with a medical emergency. He should not have a job there. I am still traumatized by that experience.
Shayla 23 November 2024
Verified User
Great and terrible
Great when it came to helping me after my car accident… terrible when they miss labeled my pregnancy test as negative..
Christel Venessa 10 August 2024
Verified User
0/0 do not recommend
Waited 15 hrs in the ER eventually just ended up leaving. Staff was kind & professional but overall this hospital needs to do better by it’s patients when it comes to treatment time.
Robin Henry 05 August 2024
Verified User
It was a circus left after waiting forever
At least 12 patients had their IV removed. Patients in front of me got therr at 8:30 am still had not been seen I left around 10:30 . Know nothing. Went in due to server pain and diarrhea.
Amy Rieger 10 July 2024
Verified User
Shafted with an $850 bill
FOR PELVIC FLOOR THERAPY PATIENTS: Look, they’re very nice and helpful but the initial 20-min exam they have to do for every new patient is billed at $1600+ Check with your insurance how much of that they cover, as it is not usually considered a part of physical therapy and will not fall under your copay.