Antonio S.
24 February 2026
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Verified User
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DEFAULT
They kept me for 24 hours without food. Then charged me thousands of dollars for the visit.
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Timothy Schneider
10 February 2026
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Verified User
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Abrazo Arrowhead has gone downhill
I have always received excellent care at the Abrazo hospitals until this past weekend. I went to the E.R. with chest pain and shortness of breath, I was admitted on Saturday morning, I am also diabetic, I was told to order anything on the menu with a heart next to it, well that was wrong and my blood sugar peaked at 496, as we are dealing with that I am still having chest pains and shortness of breath, I am on a heart monitor, they say the readings are normal. The decision is made to send me home Sunday morning, blood sugar is still way high, chest pains and shortness of breath still happening. The whole time I am there, I received 25 units of insulin, a small amount of morphine. Never received any of the 5 other meds that I take twice a day. I do have a pacemaker that is monitored by my heart doctor but only when I am home near the sending unit. I was home for 5 minutes Sunday and my phone rings from my Heart doctor telling me that I have been in V fib for the last three days. Funny how the hospital equipment never detected that fact.
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Avital Laskin
27 January 2026
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Verified User
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Horrible. A real nightmare
I've been here for 12 hours, told not to eat or drink anything and still was not seen by a doctor. There are only the students who are all coming in and contradicting what each one has said. Meanwhile, my IV is bleeding, I haven’t eaten in 24 hours, and I have yet to see a doctor.
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keith adkins
14 January 2026
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Verified User
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DEFAULT
Utterly worthless facility. Went in for lab work. Had to register for the hospital. Heinously long forms. Takes about 45 minutes. Then I gave up waiting. Finally, a front end person begrudgingly called me to window 2. She stared at her screen for 10 minutes, then walked away. She came back and stared at the screen again. I asked what was wrong and she said her computer was down. No hope of ever getting waited on. I’ll never be back! Please find any place else. Horrifically unacceptable. Then they got mad that I was frustrated. It seems the patient is always wrong. Run, don’t walk, from this sorry excuse for a hospital.
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Devin Celaya
07 December 2025
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Verified User
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Overall not a great experience
Delivered my baby here at Abrazo arrowhead. After I was readmitted due to an infection after my C-section they forgot about me in a room for over 2-3 hours as the communication from the ED to the floor I was put on was poor. The room smelled like old urine. I felt like I was annoying the nurses. I had asked for a breast pump 3 times before getting one.
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Amy Wohlwend
07 December 2025
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Verified User
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Overall not a great experience
Delivered my baby here at Abrazo arrowhead. After I was readmitted due to an infection after my C-section they forgot about me in a room for over 2-3 hours as the communication from the ED to the floor I was put on was poor. The room smelled like old urine. I felt like I was annoying the nurses. I had asked for a breast pump 3 times before getting one.
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Diane
22 September 2025
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Verified User
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This hospital has gone down hill from my last stay
Waited a day on a gurney for them to decide whether or not to admit me. Slept on a broken bed , had echocardiogram and CT scan in the morning, I waited all day on the same broken bed for news. Nothing, no updates, nada. I called for the nurse several times and was finally told that there was no one there to read my charts!! I requested to get discharged was told ot was against medical advice. Rhey then discharged me and told to me to follow up with the cardiologist. I waited almost 12 hours just to be told noone would read my scans.
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brightlt17
31 July 2025
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Verified User
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Never billed my insurance and immediately sent to collections!!
I had a series of scans while in Abrazzo Arrowhead hospital after an emergency flight from Sedona. A month later I received a bill from Sonoran (the radiology company Abrazzo uses) without my insurance info. I provided my insurance information to Sonoran as no one at Abrazzo requested it during my stay!!! Sonoran Radiology never billed my insurance and immediately sent part of my bill to collections!! I didn’t have a choice on who provided my healthcare - if you do, stay away from Abrazzo and Sonoran unless you want months of migraines.
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Ken Havlicek
15 December 2024
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Verified User
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I gave it one star because you can't give it a lower rating
I have no other words to describe my stay there.
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Isaac Gomez
11 November 2024
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Verified User
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DEFAULT
This hospital is responsible for the death of Jaylena Ruelas ! A 21- year - old woman born & raised in this city ! (Glendale,AZ) died due to medical malpractice after giving birth to her son! She didn’t even have a chance to be a mother! What has this world come to !? Shame on everyone employed & especially the owners/managment. More lawsuits coming in for abrazo but money can’t bring the new born babies mother back !
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