Ryan Hesson 13 February 2026

Family member had been left in the hallway for 3 days
Critical patient needs tests and still can’t get all of them. Diagnosis different from each person he sees. His own Dr regrets sending him there. The worst place you can imagine. Do not go there. They aren’t staffed nor have the gear needed for that large of place. Just awful

Ash Short 04 December 2025

Would not go back
My husband had surgery done. His surgery was originally scheduled at 8am by his doctor. We got here checked in at 6am only to find out the surgery was at 11am. (Not sure who changed it). No communication from the hospital. There were no updates given post surgery until he woke up. I sat for 2 hours wondering if something went wrong. They have no sense of time here. Pre-op was rude as hell and recovery team said 20 minutes we'll have him down. I waited an extra 30 minutes only to call and have them tell me "oh he got nauseous we had to give him more meds. He'll be ready in another 15 minutes." I asked to speak to someone in charge and when I was transferred they hung up on me. Worst hospital care staff. A manager finally called me I told her what happened and she walked me back to recovery to wait with him. The recovery nurse seemed to make excuses for their lack of communication.

eff cobb 14 October 2025

This hospital sucks big time
The nurses had a problem with my husband and he had to fight to get his pain meds. Most of the time, he never saw the doctors. Didnt see the oncologist until his last day. And the billing department sucks too. Ill never use this hospital again.

Russell Bonner 06 August 2025

I'll be filing complaints with every state agency
I went in to the emergency room 8/5/2025 in severe pain, past back issues and multiple surgeries. I lost most of the use of my lower legs, walking, standing, sitting for over 30 minutes, and massive back spasms, I need help desperately. Everything changed about 2 weeks ago and they blamed it on a bike wreck which really didn't make much sense, I needed a MRI badly because something has dramatically changed over the last two week's, they did a cat scan, but that won't reveal much as far as a compressed disc.nerve compression, or really any damage to my back, they said that they had to leave the 1 MRI machine open for stroke patients, they gave me the option to be admitted as long as I was given pain control, heavy narcotics, that would take the pain away for the time I was there, really useless for the shprt time of relief. The doctor said there was a chance the hospitlist would do an MRI, lol it was ridiculous for me to have to get drugged up to maybe give me the care I should've been given under the severe circumstances I was in. In my opinion it's borderline malpractice, I will probably end up back in another emergency room and hopefully no more damage is caused by this. I will do everything I can for my Insurance carrier to deny the claim based on proper care was not given. I would not recommend this hospital in any way, these physicians assistance should not be making calls like this. They're only there to save money for the hospital. I saw no doctor and in my condidition that was the in that shouldve been a given. That brings another question, why would a major hospital only have 1 MRI machine, TO SAVE MONEY, I wonder how many people have died there waiting for an Mri. This should be investigated.

Marie Edwards 19 March 2025

Don't ever take me here. Let me die first, then cremate me
I only chose this hospital as it was closer, nicer, newer. My mother's experiences were mixed. The last incident with my mom resulted in her death. On 10/6/2024 she’d been seen at St. Rose de Lima for mental issues; and dropped off at the door like a parcel less than 24 hours later. They did nothing for her. I was in the shower when the transport people came by. The hospital didn’t give them my contact information, her unit number for the townhome, or let them know she needed help up the stairs. On 10/9, she was hallucinating, some of the last videos and audio I have of her. As a result, I called de Lima and they said they had given her NOTHING for her mental issues. Not trusting them, I called for an ambulance and had my mom brought here. From 10/9 to 10/31, she was in their care. During that time, I have NO idea what she went through. I have no idea what they did to her. She went from talking to slurring words, to not knowing how to work her phone. As it turns out she had 1-2 strokes. Did they tell me? NO. I had to learn it from her. And, I’m not quite certain what else happened that she couldn’t verbalize. She literally told them it was okay to tell me. I was her primary caregiver, lived with her, and was her next of kin. The case manager didn’t mind calling me, and definitely wasn’t thrilled at my transportation issue. She didn’t mind excusing me of lying either. As my car had broken down in September – which I still can not afford to repair or replace – I wasn’t able to check on her as much as I wanted. At one point they had to put mittens on her because of some issues. Did they call me to calm her down? NO. Did they tell me? No. How did I find out? Created an account in her name to access the records, which I have in my possession. They kept moving her from room to room so she didn’t know where she was – and, again, didn’t tell me at all. They sent home a barely functioning vegetable on hospice and gave me no idea of how to care for her. She should’ve been in a hospice facility. I had no idea what functions she had or lost, even the hospice people were surprised I was kept in the dark. She died on 11/9. Here I was alone at night and discovered her cold, dead corpse. A note to first responders and anyone who finds me … don’t take me here.

Ryan 04 February 2025

Extremely corrupt hospital... Straight up evil
Literally the worst hospital I've ever known. Wife goes in for a stomach flu, gets charged +$71,000. All they did was give her some anti nausea meds and an IV to restore fluids. Also the IV wasn't even dripping half the time and when we notified the nurse she was angry and then later swapped it out because we were correct. They wanted to hold her for several days (really? for a stomach flu?) and we declined against doctor's orders (which they were also upset about) as they were clearly trying to scam us out of even more money!! $71,000 dollars... that is not a typo.

Feleicia Brown 20 December 2024

Worst nurses ever
Left my dad in the hallway for 6 hours, didn't give him anything for pain nothing to eat or drink while being diabetic.

Edward 30 October 2024

This is not where I'd take my love ones. Beware
I got to this ER area at Henderson Hospital at 7am. The check in staff was great but everything else just went down hill from there. I finally got a bed to lay on in the back but in a hallway. Watching them grab other people as the day and night went on to take upstairs to an actual room. These people weren't even here anywhere close as long as I have and I'm having surgery. 10:30pm and I'm sleep in a hallway.

Christine Ardito 14 October 2024

Absolutely disgusting service, a horrible hospital.
If I could give it zero stars I would. My husband had a stroke, he was on meds, he waited 3 days for an echo and mentioned he wasn't sure he wanted to wait any longer. A nurse shoved an AMA in front of him, had him sign it, without advising what it meant. They never called me, his wife, I was out running an errand. He texted me to tell me they booted him out, He had a brain stem stroke and his right side was not functioning well. They wouldn't let me use a wheel chair to assist him to the car.

Charlotte Hansen 15 June 2024

Awful mistreatment by nursing staff
Taking any more time out of my life is not worth the review for my experience I had last night. Kept in the hallway w/o so much as being asked if I needed anything let alone trying to get the attention of the staff. I left AMA and followed up with my primary today. Usually, I have had great experiences through very hard times. Yesterday, was not their day. 6/14/2024