DeeDee Fields 15 May 2025

I hate this place
My husband is currently a patient. Drs have been great but the nursing staff sucks. You better advocate take pics and be ready to fight for your loved one.

Brenda Lewis 01 February 2025

You are just a number here
My mom broke her hip. She was in ER for 26 hours before they admitted her. They made her go without food for 28 hours in case they did surgery, still haven't gotten on that schedule. They say they are going to bring her something for pain, or get ice chips, or get water, and they never do. I am chasing my tail to get anything done here. Very disappointed in the service here, you are just a number to get by doing as little as you have to.

James Glidden 11 January 2025

Nurses were rude and treated me poorly
Won't care for my issue of blood clots in my thighs, no pain medication

Audrey Todd 11 December 2024

My mother went there and they treated her so badly
Under no circumstance should this place be allowed to care for your loved one while they are sick. My mother was sick with a stomach bug and she is immunocompromised so she went there when she couldn't stand the pain any more. They treated her like she was just some stupid woman with no idea about the world. The nurse Noah laughed at her when she threw up on herself the nurse before his shift wes okay at least she joked around a bit with her. But the phlebotomist that put in her IV shoved it in and there's a huge bruise on her arm at the moment. I have had all my children there. My mother had all of us there too. They have made me not want to ever go back. They need to remember why they are there. To take care of someone while they are sick. People that dont feel good aren't in their best self at the moment. The nurses should be in their best self though. What happened to caring about life?

Sasha P 16 October 2024

The “care” we received was disgraceful.
I’m writing this review in the hopes that it helps someone else out and because we have run out of options. I was admitted to Banner Desert for a ER visit alongside my husband. I requested to go to a closer hospital to our home (4 miles away), but ended up being taken here. I was mocked by nursing staff, scolded for bodily functions that occurred that were out of my control (a nurse got mad at me for getting sick on her shoe, out of my control), and my family members were rudely treated by nursing staff. The nurses told us our parents had left and gone home, yet they were waiting anxiously in the waiting room for hours requesting info about our state. No one tried to let them know how we were for nearly 6 hours until my father brought my phone in to my husband who then texted my family how we were. We submitted an internal audit which came back with nothing but lackluster apology. Not only that, my husband was given things he didn’t ask for medically, were charged an exorbitant amount for an IV (around $700 for a saline bag). On top of that, we were asked to sign a myriad of paperwork and asked for billing information when we were not in a normal state while still in the ER, which felt incredibly unethical. I STILL do not have the paperwork I signed to this date and the entire Banner network of employees continue to be unhelpful. After weeks and weeks of going back and forth with Banner, we have received no help, no proper acknowledgement from management about our case, and have been brushed off. We wrote a lengthy statement about our experience and it feels like they didn’t even read it. Unfortunately, they care more about their money than they do their patients. Avoid this hospital at all costs. They made a traumatic life event worse than it ever needed to be.

Seema Sura 16 August 2024

Please don't take your loved ones to this hospital
They don't care to get to the root of the problem. We are suffering still from this hospital. We had to fight constantly to get proper testing and their lack of logic and scientific method is appalling. There are a couple of good doctors there but it's hard to even get to see those

Cindy Bramley 24 July 2024

They get a zero from me need to be shut down
This hospital is nasty and cruel. My daughter was taken there after car accident regardless if it was her fault or not! She was treated unfairly she was given nothing for pain she was told right out her husband had died by some stupid nurse. She still has broken bone shattered knee and foot ribs puncture lung facing multiple surgery don't go there! They do not take the oath they were sworn to take!!!

Ashley North 19 June 2024

THIS BUSINESS Should BE SHUT DOWN!
It seems fraudulent to me that every time that i have been to the ER, I have been forced to get labs, MRI's, and blood drawn and they ALWAYS forget about me. I will be there for hours with no updates and then randomly be discharged with no results or information. Completely negligent and then they have the audacity to charge me for the doctors time even though i've never once seen an actual doctor there. They also send you an outrageous bill and hope you don't ask questions. ALWAYS ALWAYS ALWAYS get an itemized bill and object to their aggreges fees that you dont actually owe.

Mason F 04 May 2024

DO NOT GO HERE UNLESS YOU HAVE TO
I was in extreme pain and they made me sit in a hard wheelchair for over 3 hours while I held myself up in the chair…. When I asked for the fifth time if I could be moved to a bed (severe back spasms) they told me to get up and move to one of their basic chairs myself, which I physically couldn’t do. They wouldn’t provide any of the imaging I asked for. Called back about pain from Migratory Superficial Thrombophlebitis from the IV the put in me, the nurse hung up on me.

Grant Morice 20 April 2024

Unexperienced an full of them self's
You can have a kid here but be left completely uniformed about your child, legal info ,and paperwork, also they don't tell what blood type you kid is that they just took half their blood. PLEASE Don't Come here if it's the last thing you do.