Daniela Stoilova 09 October 2024

Rude and didn't listen
The woman that did my exam was the worst worker that I ever met in Mercy hospital. She was rude , didn't listen at all what I was trying to ask her, and at the end of my test she pushed me out of her office while I was trying to ask her my question. I am also employee at Mercy. She was the worst.

Ms. MaryMac 31 July 2024

They even let "Her FALL OUT" of the bed
My mother had recently had a heart attack and had to be placed in MERCY HOSPITAL because she went into a comatose stage all the time she was there. I was so upset and cried a lot because she was not being properly taken care of. First of all, her hygienes were not properly being taken care of, and they had her looking SO horribly, And the worst part of it All is they let "Her FALL OUT" of the bed when there was 2 nurses there that was supposed to be giving her care and they tried to cover it up and then the nurses had the nerves to have attitudes "When" calling to check up on her and these "Was" supposed to be mature women with caring and professional callings to nursing as I thought or Just a job to wear the scrub uniforms for show as some "SO professional "DO, "and when My family called to ask many questions, it's a problem now and to be honest they never cared or thought about how the family was feeling seeing our loved one like that ,and also I wondered how would they feel if it was was one of their own, So soon after that they was READY and Shipped her OUT right away!!

Sophie Pellegrini 01 July 2024

I was still charged $800 even though I left
This place is terrible. The care was so terrible that I left before treatment because I felt so terrible and unsafe. I asked if I would be charged and was repeatedly assured I would not be. I was still charged $800, and they sent the bill to the wrong address, not the one on file, leading to me not receiving it until I heard from a collections agency. I would absolutely never consider returning to this place again.

Gordon Shepard 21 March 2024

Avoid
The administrative side (billing, scheduling) is horrible. I would not of my own free will walk into this hospital for help.

Len 02 March 2024

Hospital has weaponized billing
Surprise invoices, procedures not covered by insurance is a reoccurring theme. If you can not afford to pay thousands of extra money, stay away. Hospital has weaponized billing to keep the under earners struggling.

Joan Kagimbi 05 June 2023

.No care, no compassion, no sympathy
We had 0ver 6 hours wait time. There was no physical assessment done until I stepped up and requested for one. I had to advocate for my family member. Am shocked that healthcare has boiled down to this. No care, no compassion, no sympathy. The doctor admitted that he should have done more. But, no apologies.

RAH Admin 30 October 2019

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