Rachel D'Ercole 01 May 2025

The c-section was based more so on convenience for themselves
Gave birth to my son here: was pushed into procedures not wanted nor needed due to lack of personnel available on site. Discussed the few things on my birth plan and got verbal agreement to find out they didn’t follow through when reading my paperwork. I was told it was an emergency c-section but neither my life nor babies was at risk. Their actions were based more so on convenience for themselves. NICU isn’t very communicative and very pushy. It felt like a constant argument. Wasn’t able to see or hold my baby until the epidural wore off & had to get up the nurse’s behind to be able to get a wheelchair and go, no one went over protocol, no one actually gave me informed consent until I got rude & adamant. Unless you’re super hands off & don’t care about being separated from your baby - don’t go here. We did have a few great NICU nurses but overall I’d never go back again for L&D.

Matthew Lei 21 April 2025

Threatened me and forced me to stay
I used to love this hospital until 3/18/2025. I came to the ER via Lyndhurst ambulance with an open fracture of my right arm. There were 10-20 people in the small ER room "enjoying" the show, so many people were not needed. I was sent to get an MRI soon after arriving and was concerned about the contrast dye, having many allergies, and was told to talk to Jill Mohr, who told me I was wasting her time and told me she had people that mattered more than me waiting and to quit wasting her time. and to just get the contrast done. I stayed that night as I knew I needed surgery the next day. The surgical team and ortho were amazing. A nurse after surgery in my room told me I'd be able to go home the next day between 7 and 9 am, as I needed to take care of my dogs. Day 3 comes in, and with ortho signing off on my release, they needed one more person to sign off, and this is where this hospital shows its true colors. Ortho signs off just fine, then another nurse tells me the nurse the night before had no right to tell me I can leave between 7-9 am as planned. A lady I recognized came to visit me and asked if I remembered her, and I did say yes but not from when; she was mad and replied to me rudely that I didn't remember her from the ER. A PA told me she was one of the 3 people on her team, so I'm assuming she's higher up in the trauma unit; I really have no idea. She told me if I left between the hours I was promised, she wouldn't sign the forms, and I'd be leaving AMA, and I'd have to pay for everything. She then ordered many more tests, like ultrasounds, that I did not need; she didn't care about me, no way, after the way she talked to me. I finally left around 1:30 pm after the ultrasound; some people from therapy came to see if I could walk on my own; walking was never an issue. They even both joked that it was a waste of their time. Medicaid and the state of Ohio is looking into this woman who threatened me and forced me to stay, she is Russian or Ukrainian so beware. It also didn't help that in the 2 nights there I didn't sleep a single moment since the boys and girls in the trauma tower or wherever I was just screamed and flirted all night long.

Marilyn Boggs 25 February 2025

I texted the patient advocate, and they never bothered to get back to me
If this was the last hospital in Cleveland, I would go out of town. I have never been treated so poorly at a hospital and I was a heart patient. At one point I waited over an hour for an aid to answer my light. I actually unplugged my heart monitor to get their attention and they let me sit there for one more hour. When I questioned them about my heart monitor they told me that it’s been alerting all day so they ignored it. they ignored a heart monitor on a heart patient. I read another review where it says they treat seniors horribly. I can tell you that that has been my experience. I have actually missed three meals here through no fault of my own. I have sat in urine soaked pads for over 24 hours. Cleveland clinic should be embarrassed to be associated with this hospital

Cindy Garbiso 06 August 2024

NOT WORLD CLASS CARE!!!
My uncle was there on 5East……..4 old food trays in room, garbage on the floor because an old food tray on the garbage can, no one helps an elderly person cut up their food and help with lids, left laying in a bed for 4 days….no PT and being told there’s not enough help to help a patient sit up in a chair so left to lay in a bed for 4 days!!!! NOT NURSES or AIDES fault….this is poor management!!!!

Tea Cunningham 24 January 2023

DO NOT GIVE BIRTH HERE!!!!
My first time in 2019 the nurses were very rude and rushed the whole process. I told one of the nurses that I had bad acid reflux and I was going to puke while pushing and that I needed to push on my side , she told me “NO oh stop , come on”. Then when finished she stuck the I.V in my arm wrong and I had a big black/purple bruise on the whole inside of my forearm for the whole 3 days I was there. They never repositioned the IV at all. PLEAS DONT LET THESE NURSES TELL YOU HOW TO PUSH, they only tell you to push on your back so it’s convenient for them!! Next birth in 2022, I came in, got measured to see if I was ready, the first nurse said I was 10cm and couldn’t get the epidural and baby should be out in the next few mins. An hour past no baby yet, meanwhile I’m in PAIN!! Screaming for an epidural. The next nurse comes in confused as to why there’s no baby yet, she measures me and said “oh wait she’s 7cm”. Then they get into a back and fourth argument in front of me WHILE IM STILL IN PAIN!!! 3 hrs now has went by I am FUMING and still NO BABY and still IN PAIN!!! On the fourth hour my black doctor came in and measured me for the last time and told me I could finally get the epidural, and apologizing because 4 hrs went by and I could’ve had the epidural and spent 4 hrs in pain screaming crying for no reason. I hate it here and definitely don’t recommend it, EVER!

RAH Admin 30 October 2019

DEFAULT
DEFAULT