CLEVELAND CLINIC MAIN CAMPUS
9500 EUCLID AVENUE CLEVELAND OH 2164458400 10 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.1
Compassion - Do they care about you? 1.1
Trust - Do you trust them? 1.1
Relief - Did the treatment work? 1.1
Recommend - Would you go back again? 1.1



Reviews

Mark Monday 25 December 2024
Verified User
Worst hospital system in America
I recently moved my father down to TN. Have tried to get his records from this egregious establishment for weeks. Have faxed requests TWICE with them then saying they didn't get the fax.......a fax.....like maybe join the 21st century Cleveland Clinic!!!! I would not allow them to treat my dog......world renowned.......maybe in bureaucracy.......If I could give a negative star I would.
Em Blanchard 27 November 2024
Verified User
No answers, unfilled promises passed from doctor to docter
The doctors passed my husband from department to department. They would run tests then state "we don't know why...." then instead of trying to figure it out just pass him along. His home RA doctor did attempt to message the doctors about the biopsies that should be done and all her messages went unanswered. For almost 2yrs we traveled, no real work up, no answers, unfilled promises, and being passed to other doctors all for nothing.
Ellie Fisher 26 November 2024
Verified User
Cleveland clinic is supposed to be the best of the best?
I went here when I was younger and switched elsewhere because of how rude the doctors were and because they made us get bloodwork at the appointment instead of getting it beforehand to then discuss at the appointment. I came back for a second opinion this year and saw Dr Karen Murray. I brought up a rare condition I wanted to be tested for because doctors just could not figure out what was wrong with me. My mom had printed over 1,000 pages of my medical records and she didn't even glance at them and she didn't do an exam. She laughed at me and said I do not have said condition. She recommended a follow up with psychiatry. A few months later and I have a feeding tube due to her negligence. I saw another specialist who ordered more testing and the rare condition I couldn't possibly have was plain as day positive and requires surgery. My condition is complicated due to her unwillingness to listen. I would be embarrassed to be associated with her and would not recommend this doctor if my life depended on it.
Dylan Holderness 06 November 2024
Verified User
I disagree Cleveland Clinic is one of the best medical centers in the world.
Many believe that Cleveland Clinic is one of the best medical centers in the world. I couldn't disagree more. After receiving so much medical care in different states, CC is by far the worst. I moved back to Cleveland About nine months ago after receiving a lot of specialty care in Pennsylvania from (UPMC) and Colorado (Denver Health) both of which i was incredibly happy with and the many doctors that I saw over that time period. I worried about finding new doctors that I liked as much but tried to keep hope that I'd find ones I was just as happy with. Boy was I wrong. I've been to several doctors at Cleveland Clinic for most specialties, and each of them are worse than the last. They don't seem to care at all about their patients, only about prescribing the newest and most expensive non-generic medications for each condition. I had been on most of my medications for years because they actually worked, as well as insurance fully covering them. Now they only care about prescribing what's newest, most expensive, or that they make money off of. Even if it doesn't work or falls out of your price range they continue trying to convince you to take it. None of the work me, or my previous doctors did matters to them. Any meds you were previously on don't matter and will be stopped. I'd look anywhere else before giving Cleveland Clinic your time and your health. I'm now constantly suffering after being taken off half of my meds. For example with my migraines. They don't even want you taking over-the-counter medications. Probably because they don't make the money from the drug company. I'd do anything to return to my old doctors and the state I was in with my previous treatments. Look elsewhere if you have any choice in the matter. Its also very difficult to get an appointment for months or even a year+ and if you need help or refills on meds before you can get an appointment you're out of luck. I've pretty much given up on my medical care because of all this. I hope this advice helps someone. Wish I would have known before trusting my health conditions with them. Take care.
Brandee Bleue Aurélie 02 November 2024
Verified User
Cleveland Clinic is disgustingly horrible for behavioral science
Cleveland Clinic is good for many specialties but behavioral sciences is not one of them. They are vastly inept. They don't have the staffing, and the staff they do have is extremely archaic. They are not for mental health, especially those suffering from ADHD. If you're lucky to get a doctor, you'll find that the doctor is set back in the 1950s in terms of treatment. So good for the heart, good for the kidneys, good for lupus --- but disgustingly horrible for behavioral science.
Adam Bresnahan 06 October 2024
Verified User
Shameful.
Cleveland Clinic is ranked as one of the worst hospitals in the country on the Lown Institute's "Fair Share Deficit" list. Only 2.64% of their $1.1 billion in income in 2023 was spent on the community. This means that "the estimated value of their tax exemption exceeded their spending on community investment" by over $200 million.
Robert Maclaren 17 September 2024
Verified User
The clinic is TRASH. You should be ashamed of yourselves
Had a heart issue and a stroke. Didn’t get an appointment before I left as I should have. No one called to schedule like they said would. Was supposed to see a cardiologist within2 weeks and they set an appointment 4 months later and didn’t even tell me. They lost my heart monitor and have not replied to my message about getting one. Don’t go to the clinic. They clearly can’t handle the amount of patients they already have. Then they have the nerve to want to expand to get more patients. Hope I don’t have another issue before my appointment.
Robert 25 August 2024
Verified User
I couldn't believe how far the Cleveland Clinic has gone downhill
I expected all this best in the nation exceptional care I've heard about. What I experienced was the exact opposite. Unprofessional rude mean I could use a few more choice words but you get the drift.
Kat Schneider 03 July 2024
Verified User
Stuck us with the $60,000 bill since February
Will never be going back. They did surgery on my fiancé for his leg, we told them what insurance we had a week beforehand and they confirmed they took it. They did the surgery, then a week later we got a letter stating they don’t take our insurance and stuck us with the $60,000 bill. There’s no reason why they should have touched him if they didn’t take the insurance that they TOLD US they did. Not only that, but any time we try to call the office for anything they don’t answer, or whoever answers it says “well they’re busy so….” And they hang up on us. Also refused to give him an x ray because he’s “not financially cleared”. But they refuse to give us financial assistance because we have insurance, but also won’t take said insurance. Honestly if I could give a 0 star rating I would. We’ve been dealing with them since February and it’s been absolutely terrible. We have one visit left and will not be returning after.
Gabrielle Vasquez 19 June 2024
Verified User
Terrible health care for cancer
My father was 49 passed away. Our family was not happy with medical team they just was not the best. If it wasn’t for my mom my dad wouldn’t have made it as long as he did. Was always one thing after another they lie about your medical condition. Take your family members somewhere else