Adam Bresnahan 06 October 2024

Shameful.
Cleveland Clinic is ranked as one of the worst hospitals in the country on the Lown Institute's "Fair Share Deficit" list. Only 2.64% of their $1.1 billion in income in 2023 was spent on the community. This means that "the estimated value of their tax exemption exceeded their spending on community investment" by over $200 million.

Robert Maclaren 17 September 2024

The clinic is TRASH. You should be ashamed of yourselves
Had a heart issue and a stroke. Didn’t get an appointment before I left as I should have. No one called to schedule like they said would. Was supposed to see a cardiologist within2 weeks and they set an appointment 4 months later and didn’t even tell me. They lost my heart monitor and have not replied to my message about getting one. Don’t go to the clinic. They clearly can’t handle the amount of patients they already have. Then they have the nerve to want to expand to get more patients. Hope I don’t have another issue before my appointment.

Robert 25 August 2024

I couldn't believe how far the Cleveland Clinic has gone downhill
I expected all this best in the nation exceptional care I've heard about. What I experienced was the exact opposite. Unprofessional rude mean I could use a few more choice words but you get the drift.

Kat Schneider 03 July 2024

Stuck us with the $60,000 bill since February
Will never be going back. They did surgery on my fiancé for his leg, we told them what insurance we had a week beforehand and they confirmed they took it. They did the surgery, then a week later we got a letter stating they don’t take our insurance and stuck us with the $60,000 bill. There’s no reason why they should have touched him if they didn’t take the insurance that they TOLD US they did. Not only that, but any time we try to call the office for anything they don’t answer, or whoever answers it says “well they’re busy so….” And they hang up on us. Also refused to give him an x ray because he’s “not financially cleared”. But they refuse to give us financial assistance because we have insurance, but also won’t take said insurance. Honestly if I could give a 0 star rating I would. We’ve been dealing with them since February and it’s been absolutely terrible. We have one visit left and will not be returning after.

Gabrielle Vasquez 19 June 2024

Terrible health care for cancer
My father was 49 passed away. Our family was not happy with medical team they just was not the best. If it wasn’t for my mom my dad wouldn’t have made it as long as he did. Was always one thing after another they lie about your medical condition. Take your family members somewhere else

Logan Schivley 12 June 2024

Cleveland Clinic is World Class care?
TALK ABOUT A JOKE! Worthless unqualified cocky doctors that dont do anything for patients. Nurses that clearly got their degree in 5 minutes online. An absolutely filthy hospital environment. For the love of god if you value your life DO NOT EVER GO TO CLEVELAND CLINIC. This has to be the worst hospital system in america not one of the best. Dont waste your time trying to get help because they dont care and will get you out in the most expensive way in the least timely manner. Awful hospital system. Dont waste your time with this hell hole.

Craig Harrison 29 May 2024

If they can’t get their billing straight, not sure you want to trust to manage your health
Went to Cleveland Clinic for an executive physical and should have gone somewhere else. They are incredibly disorganized at Cleveland Clinic, especially around their billing. Dealt with multiple situations with incorrect billing that I had to work to get resolved. Despite showing a zero balance on my account and being told my account was paid in full on two separate occasions, I just found out they sent me to debt collections over a $150 bill that was supposedly from 2 years ago. No bill was ever received and my online account still shows a zero balance for what I owe. Now I get to work on this a 3rd time with a debt collection agency to get this mistake fixed. If they can’t get their billing straight, not sure they are the ones you want to trust to manage your health. Save yourself the headache and go somewhere else.

Nikki 15 May 2024

My mom fell here, was never cleaned up, medication mix up
My mom was admitted to Cleveland Clinic. They sent my mom to J-72 that when things went wrong. She was never cleaned up, bed never changed. Some of the nurses were good except for one nurse. She kept getting my mom medication mixed up and her insulin. She also fell and the staff act like they do not know how she fell. Cleveland Clinic is not how it use to be. Do your research.

Ky T 26 April 2024

Experience Cleveland Clinic Main Campus was nothing short of a nightmare
My infant son was subjected to general anesthesia at only four weeks old, leading to a terrifying episode of apnea, all because the doctor neglected to measure his eyes prior to administering anesthesia to make sure his surgery could be completed. To make matters worse, the surgery was not even completed, resulting in my son's unnecessary admission to the hospital. During our stay, it became apparent that the nursing staff was oblivious to my son's condition, with multiple nurses asking why he was admitted, demonstrating a glaring lack of oversight and care. Adding insult to injury, another child's medical information was erroneously charted into my son's records, leading to a day of distress and confusion until they called me over a day later to advise of their error, and charting another child's medical conditions on to my sons chart. On top of this, my sons surgery was not completed as the ophthalmologist had stated that my son had ANOTHER medical condition that he did not have. The misdiagnosis by the ophthalmologist further compounded our anguish, as it was only through seeking treatment elsewhere that we learned the true cause of my son's condition, confirming he did not have what the ophthalmologist had said. Had we continued under the care of the Cleveland Clinic, my son's health would have been jeopardized, potentially leading to irreversible damage and blindness. This experience has left me with no doubt that I will never return to the Cleveland Clinic Main Campus for any future medical needs. Their negligence has caused unnecessary stress, anxiety, and worry for my family.

Dr Manal Sajwani 27 March 2024

I don’t understand how come this hospital is ranked first
I hate being here, they are so rude, not professional, most of the doctors which I interact where super excellent, but not all, the most I didn’t like is the nursing staff, they treat you and talk with you rudely especially in the J31 which is the coronary ICU, I will never come back.