Michelle De La Rosa 23 July 2025

These people are supposed to be professionals that care about people?
I had testing done and ELEVEN (11!!!) ABNORMAL FINDINGS!!! Yet, everything is normal. They gave me a medication that does absolutely nothing ( I dont believe I have the issue that requires it) and refuse to bill my actual insurance! All around not a good place to go to! Stay away from The Pancreatic/ Liver Specialist Sara S. Shes a joke and will brush you off as if you dont matter!

Say 22 July 2025

I want to say this was by far the worst hospital
The worst experience with lies and fabrications I woke up with a head concussion a skull that was cracked 3 width apart and now and no consideration all your people just lying like seriously

Jessica Archer 14 July 2025

It’s a clear signal that profit has overtaken purpose
As a long-time resident of Cleveland, I find it disheartening to witness how Cleveland Clinic has increasingly shifted its focus away from accessible care toward luxury services for the privileged few. While VIP suites and Premier Care packages are heavily advertised, regular patients and working-class families are often left waiting in overcrowded lobbies, facing long delays and limited resources. This hospital was once seen as a cornerstone of community health, yet now it seems more interested in catering to high-income patients than serving the people who actually live here. The imbalance is glaring: fancy executive wings sit nearly empty while understaffed emergency departments struggle to meet basic needs. Hospitals should prioritize equitable care, not exclusive services for the wealthy. This community deserves better, and CC should be providing more for the community of Cleveland. I've taken my primary care to Metro and I couldn't be more pleased and impressed.

Denise Lang 13 July 2025

Please please do not have your children or child admitted here
Please and I mean please don’t admit your child in this hospital if you’re not looking to get any help with your child. I admitted my daughter to get help with her feeding intolerance instead of getting help I was racially profiled as well as my daughter and our family and has cps called for false allegations.

Katherine Wells 26 June 2025

They just want to do surgery, quick procedures or give medication
Missed diagnosis of my mom; which has lead us to an outside Functional medicine doctor. I was misdiagnosed on my echocardiogram; the cardiologist said I had Atrial Fibrillation; luckily I didn’t start taking the medication my PCP prescribed. I see the cardiology special and was told my echo was diagnosed wrong, I do not have Atrial Fibrillation, oops, sorry the wrong diagnosis button was pushed AND I still got billed. Medicine has definitely changed in the last 40 years!

Angelo Cicero 17 April 2025

The worst billing customer service in existence
You are forced to talk to people outside of the country in order to resolve your issues. The local financial advocates however are amazing and are the only reason I achieved resolution. Do not make a prepayment unless you are willing to take a chance at never getting a refund.

Nic 02 April 2025

2 months of delay for my husbands care
Horrible correspondence and lack of care. We decided to go to John Hopkins. Very unprofessional. Mayo clinic is by far superior in every way. Very disappointed.

p ford 25 February 2025

I was treated as a lab guinea pig!
Except for the Neurosurgeon who saved my life, the Cleveland Clinic hospital is just for research. I was dismissed by their Abudsmen after raising any sort of major complaints. Then it became clear: A physical therapist quipped, "after working here for at least ten years my student loans would be paid off!" That could explain their conterminous. The Cleveland Clinic pays off the student loan debts for the clinical staff, after time of just "fair" or worst just poor & dismissive treatment. Because I was often mistreated by physical therapists, nurses, or, doctors. Who acted like drones. Cleveland Clinic has several campuses throughout Ohio. Pick one

Amber Noble 07 February 2025

What a joke of a hospital
My experience every time has been: pay for parking, walk 10 minutes, to wait an hour for an appointment where you will have the most below average care. You will be treated as a dollar sign and you will not get your moneys worth. Don’t waste your time.

Mark Monday 25 December 2024

Worst hospital system in America
I recently moved my father down to TN. Have tried to get his records from this egregious establishment for weeks. Have faxed requests TWICE with them then saying they didn't get the fax.......a fax.....like maybe join the 21st century Cleveland Clinic!!!! I would not allow them to treat my dog......world renowned.......maybe in bureaucracy.......If I could give a negative star I would.