Katherine Wells 26 June 2025

They just want to do surgery, quick procedures or give medication
Missed diagnosis of my mom; which has lead us to an outside Functional medicine doctor. I was misdiagnosed on my echocardiogram; the cardiologist said I had Atrial Fibrillation; luckily I didn’t start taking the medication my PCP prescribed. I see the cardiology special and was told my echo was diagnosed wrong, I do not have Atrial Fibrillation, oops, sorry the wrong diagnosis button was pushed AND I still got billed. Medicine has definitely changed in the last 40 years!

Angelo Cicero 17 April 2025

The worst billing customer service in existence
You are forced to talk to people outside of the country in order to resolve your issues. The local financial advocates however are amazing and are the only reason I achieved resolution. Do not make a prepayment unless you are willing to take a chance at never getting a refund.

Nic 02 April 2025

2 months of delay for my husbands care
Horrible correspondence and lack of care. We decided to go to John Hopkins. Very unprofessional. Mayo clinic is by far superior in every way. Very disappointed.

p ford 25 February 2025

I was treated as a lab guinea pig!
Except for the Neurosurgeon who saved my life, the Cleveland Clinic hospital is just for research. I was dismissed by their Abudsmen after raising any sort of major complaints. Then it became clear: A physical therapist quipped, "after working here for at least ten years my student loans would be paid off!" That could explain their conterminous. The Cleveland Clinic pays off the student loan debts for the clinical staff, after time of just "fair" or worst just poor & dismissive treatment. Because I was often mistreated by physical therapists, nurses, or, doctors. Who acted like drones. Cleveland Clinic has several campuses throughout Ohio. Pick one

Amber Noble 07 February 2025

What a joke of a hospital
My experience every time has been: pay for parking, walk 10 minutes, to wait an hour for an appointment where you will have the most below average care. You will be treated as a dollar sign and you will not get your moneys worth. Don’t waste your time.

Mark Monday 25 December 2024

Worst hospital system in America
I recently moved my father down to TN. Have tried to get his records from this egregious establishment for weeks. Have faxed requests TWICE with them then saying they didn't get the fax.......a fax.....like maybe join the 21st century Cleveland Clinic!!!! I would not allow them to treat my dog......world renowned.......maybe in bureaucracy.......If I could give a negative star I would.

Em Blanchard 27 November 2024

No answers, unfilled promises passed from doctor to docter
The doctors passed my husband from department to department. They would run tests then state "we don't know why...." then instead of trying to figure it out just pass him along. His home RA doctor did attempt to message the doctors about the biopsies that should be done and all her messages went unanswered. For almost 2yrs we traveled, no real work up, no answers, unfilled promises, and being passed to other doctors all for nothing.

Ellie Fisher 26 November 2024

Cleveland clinic is supposed to be the best of the best?
I went here when I was younger and switched elsewhere because of how rude the doctors were and because they made us get bloodwork at the appointment instead of getting it beforehand to then discuss at the appointment. I came back for a second opinion this year and saw Dr Karen Murray. I brought up a rare condition I wanted to be tested for because doctors just could not figure out what was wrong with me. My mom had printed over 1,000 pages of my medical records and she didn't even glance at them and she didn't do an exam. She laughed at me and said I do not have said condition. She recommended a follow up with psychiatry. A few months later and I have a feeding tube due to her negligence. I saw another specialist who ordered more testing and the rare condition I couldn't possibly have was plain as day positive and requires surgery. My condition is complicated due to her unwillingness to listen. I would be embarrassed to be associated with her and would not recommend this doctor if my life depended on it.

Dylan Holderness 06 November 2024

I disagree Cleveland Clinic is one of the best medical centers in the world.
Many believe that Cleveland Clinic is one of the best medical centers in the world. I couldn't disagree more. After receiving so much medical care in different states, CC is by far the worst. I moved back to Cleveland About nine months ago after receiving a lot of specialty care in Pennsylvania from (UPMC) and Colorado (Denver Health) both of which i was incredibly happy with and the many doctors that I saw over that time period. I worried about finding new doctors that I liked as much but tried to keep hope that I'd find ones I was just as happy with. Boy was I wrong. I've been to several doctors at Cleveland Clinic for most specialties, and each of them are worse than the last. They don't seem to care at all about their patients, only about prescribing the newest and most expensive non-generic medications for each condition. I had been on most of my medications for years because they actually worked, as well as insurance fully covering them. Now they only care about prescribing what's newest, most expensive, or that they make money off of. Even if it doesn't work or falls out of your price range they continue trying to convince you to take it. None of the work me, or my previous doctors did matters to them. Any meds you were previously on don't matter and will be stopped. I'd look anywhere else before giving Cleveland Clinic your time and your health. I'm now constantly suffering after being taken off half of my meds. For example with my migraines. They don't even want you taking over-the-counter medications. Probably because they don't make the money from the drug company. I'd do anything to return to my old doctors and the state I was in with my previous treatments. Look elsewhere if you have any choice in the matter. Its also very difficult to get an appointment for months or even a year+ and if you need help or refills on meds before you can get an appointment you're out of luck. I've pretty much given up on my medical care because of all this. I hope this advice helps someone. Wish I would have known before trusting my health conditions with them. Take care.

Brandee Bleue Aurélie 02 November 2024

Cleveland Clinic is disgustingly horrible for behavioral science
Cleveland Clinic is good for many specialties but behavioral sciences is not one of them. They are vastly inept. They don't have the staffing, and the staff they do have is extremely archaic. They are not for mental health, especially those suffering from ADHD. If you're lucky to get a doctor, you'll find that the doctor is set back in the 1950s in terms of treatment. So good for the heart, good for the kidneys, good for lupus --- but disgustingly horrible for behavioral science.