Melissa Stoffel 13 February 2026

They misdiagnosed me and almost cost me my life
Worst experience ever. Went for a second opinion of my severe heart failure and they knew nothing about me nor did they read my file. Never would recommend. They do shoddy work.

Sun Shine 05 February 2026

Poor service
PCP requested referral to Cardiologist. Cleveland Clinic called 4 months later. Hope no one dies before they get an appointment.

Matthew Ross 28 December 2025

So much for being a non-profit organization to help people
I did not receive the standard of care that the Cleveland Clinic is known for during a cardiologist visit! When I disputed this with the ombudsman’s they checked with the parties involved and then I got a letter from the Ombudsman’s office that basically said word for word what I told them except from the provider’s mouth this time and while it was in dispute, they sent it to collections anyway. I also asked for clarification some lines of an itemized bill and they didn’t even clarify those before sending it to collections anyway! Said collections office is also owned by the Clinic!!!

Rebecca Fang 20 November 2025

I have never got any above 1 star experience with Cleveland Clinic
It announces itself as a non-profit organization, but every time I feel they simply want my money and require me to do non-medical necessary tests/procedures, otherwise they refuse the service. I have always been trying to avoid going there.

Jared Fulcher 30 October 2025

Billing practices needs investigating
Doctors are great, but billing practices are borderline fraudulent. They will charge more than insurance EOB states then force you to spend hours fighting it. This has happened to me twice now. First time I assumed it was a mistake. Second is a pattern. I have reported this to the OH AG.

Amirah Moreno 29 October 2025

Go somewhere else where they actually care
Worse place on earth to trust with your family, if they come in with one severity they will leave with a few more due to lack of care and the ombudsman are a joke as well.

George Haji Hajjar 15 October 2025

The billing department is the failure
You are not allowed to pay what you can afford. The billing department dictates the set amount. The only explanation their employee gives you is that, this is all our system allows to give you and they cannot give you lower payment. When you ask to speak or ask a supervisor for assistance, nothing changes. Why do other hospitals give you BETTER pay options and the Cleveland Clinic does not? Payment plans must be negotiable. Hospitals are expected to work with patients to establish a manageable payment plan. If it was not for their billing department I would give a better rating.

David Kinter 06 October 2025

If you can help it go somewhere else
Just waited over a month for an appointment to get an EMG they called me today then say of my appointment to tell me that my Dr rampazzo put the order in wrong and I'd have to wait at least a month and a half for a new appointment like my life and my well-being don't matter it's been nothing but problems with Cleveland clinic since my injury including doctors treating me like shit

Ann Johnson 16 September 2025

When a patient suffers
I rushed my father to ER because he was fainting from his pace maker shocking him. He was quickly admitted, but didn't see a cardiologist until the next morning! Day 2, the cardiologist introduced herself to my father's roommate, thinking he was my father. Day 3, dad is still in ICU, but stable. Cardiologist diagnosis was that dad needed a new pace maker because his heart had deteriorated. Day 4, I arrived at 9am to chaos in his room and red lights flashing. He'd had another heart attack right there in ICU because the nurse was ordered to remove him from all of his IV meds. So the nurse did. But didn't replace any medication in any form. Can you imagine being taken off of all your IVs and medication and being thrown into a heart attack, in Cleveland Clinic, in ICU. He was shocked with the paddles, given life-saving medication and CPR. The cardiologist blamed the nurse and vice versa. They stabilized him again by putting him back on the IVs. He was sweating, breathing heavily and clearly in so much pain from the heart attack.

Michelle De La Rosa 23 July 2025

These people are supposed to be professionals that care about people?
I had testing done and ELEVEN (11!!!) ABNORMAL FINDINGS!!! Yet, everything is normal. They gave me a medication that does absolutely nothing ( I dont believe I have the issue that requires it) and refuse to bill my actual insurance! All around not a good place to go to! Stay away from The Pancreatic/ Liver Specialist Sara S. Shes a joke and will brush you off as if you dont matter!