Erica Wallace 18 May 2025

Worst care
I delivered my baby there. I was given a double dose of antibiotics because they overlooked it. They missed giving me my pain medication on time, I had to ask for it. They missed turning on the power so my feet would get circulation and I wouldn’t get clots after my C-section. It took 8 hours to get the feeling back in my legs I thought I wasn’t going to walk again.

Kayla Link 16 October 2024

Worst hospital ever
A couple months ago, my boyfriend was unconscious, having stroke like symptoms, and unable to talk or move. I chose this location over New Hanover county because in the past, it has been better. Arriving at the hospital, I had to wheel him in and speak for him. I have them a complete medical history, including his Type 1 Diabetes, DKA, and a history of TIAs. We sat in the waiting room for hours, watching people get taken back that were able to talk and walk, and even able to laugh. All while my boyfriend is unconscious in a wheelchair. After finally getting back into a room, they did blood work and then sent us home without telling us what the issue was. After arriving home, I checked his MyChart and saw the ONLY tests that were ran were alcohol and drug tests. Once realizing those blood tests were negative, they sent him home. Even lying on his chart saying he was “alert and talking” during triage, which was not true as I was the one speaking for him since he was unable to. So basically, they assumed he was on drugs and once their assumptions were proven wrong, they were lazy and decided to send him home. This hospital and New Hanover county’s hospital are both absolute jokes and the people working in the healthcare field should be ashamed of themselves for treating patients this way.

Mike Adkins 09 August 2024

Tired of hurting with them
Gives me a prescription for ibuprofen and a steroid for muscle spasms. I showed them that I have two busted discs in my spine.neck area.

Angela Munoz 10 July 2024

I will never be going back to any Novant in Brunswick County
Went in Sunday in sever pain, it took 2 hours to be seen for them to send me home. They wouldn't even give me a Tylenol. These people are a joke and I highly recommend anybody in Brunswick to never go! But shout out to Grand strand for solving the problem and putting me in surgery immediately for blood clots!

James Cornelison 07 June 2024

Rang bell for nurse show up hours later while you sit in pain
Worse hospital I have ever been in. Rang bell for nurse answers always with attitude and may show up hours later while you sit in pain. Never administered meds when they were suppose to. Complained about nobody showing up after I rang nurse bell for hours. Told if I didn't like it I could leave. So I'd would not give me a wheelchair I need or even tell me where the elevator was. Told me they are not giving me anything like follow up meds, things I needed to just leave. Can't believe a hospital is allowed to operate that way.

Becky Smith 21 March 2024

Interesting how they have ignored me in this matter.
Novant has altered my records twice that I am aware of in order to cover this up. I am only posting because no matter how hard I try, I can't get past the crippling fear I now have of the medical community as a whole after what happened to me while getting a routine tests. I went in to have a CT of my spine, then a myelogram followed by another CT with contrast. The first CT went the way it should. The myelogram is where it when very wrong. I was put on a table that tilts, on my stomach and received the lumbar puncture. One end of the table had a place for your feet when tilted in the upright position and the other end had two bars, I'm guessing this is for your shoulders when tilted upside-down. I was positioned about a foot away from the bars with no pillow or anything. The one nurse did a tight roll of one of those white hospital blankets and put it under my throat in the gap of where my shoulders were and the bars at the end. The more it tilted upside-down, the more I kept choking from the pressure my neck had on the rolled up blanket. I was struggling to breathe so I tried to lift my neck slowly just enough to breathe. At this point the other nurse slammed my head down and throat smashed into this really solid rolled blanket. I heard a terrible sound in my neck and then excruciating pain to where it was hard to see, then instant uncontrollable tears. I tried to express how painful it was and I was having a hard time lifting my head. She said that it was my fault for moving. At this point I'm really struggling, the first nurse brought me over to CT where I was supposed to have the one done white contrast. She told CT not to give me another CT (even though it was ordered) because I already had one without contrast before the myelogram. The people in CT tried to make it clear that I was supposed to have the test but the nurse wasn't having it. At the time I was in excruciating pain and just wanted to go home. I struggled so hard to drive home. I was having a hard time seeing, walking, driving and holding my head up. A few days later I was taken by ambulance back to the hospital because I still couldn't hold my head up, issues walking and seeing and the bruises on my neck and chest. I tried to explain to the nurse in the ER what happened, she didn't even examine my neck and treated me like I was just there for meds. I didn't want meds. I wanted to find out what was wrong with me. She had me walk a ways to the bathroom for a drug test. I was struggling to do this and received zero help. After my drug test came back clean, she gave me a shot for pain then sent me home with no answers at all. In my records it shows that both CTs were done and the myelogram. BUT, when you actually look at the tests, all they did was reuse and reliable the first CT to show it had been done. It doesn't have contrast and has the same time stamp as the one they did two hours earlier BEFORE that evil nurse put her hands on me. I now have limited mobility in my neck, chronic pain, i'm terrified to go to the doctors and now I have " Subtle reversed lordosis cervical spine." They even billed the VA for a test they never did.

Kristal Alley 25 October 2023

Sent dad home from the ER with a stroke and he fell 3 times
Sent my 85 y/o dad home from the ER immediately following a stroke. Dad went home, fell 3x, neighbor called 911. Back to the hospital. Fast forward a month, my 84 y/o mom goes in for Covid test. It takes them 48 hours to call her with the positive test results. Worst hospital ever.

Mike Smith 22 January 2023

Completely Unacceptable
My surgery was delayed because doctor had an emergency. I was forced to sit in pre-op for 2.5 hours with IV'S in me. I had a splitting headache from not eating or drinking and couldn't do anything but lie on the table, unable to move or get up. The nurse did not check in with me even one single time during that wait.

RAH Admin 30 October 2019

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Ashley Robinson 30 September 2022

Beware
Misdiagnosed me MULTIPLE times, “lost” my paperwork and blood tests I had taken. I’ll drive to seacoast from now on. Novant will let you suffer before helping you.