ATRIUM HEALTH PINEVILLE
10628 PARK RD CHARLOTTE NC 7043795000 10 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 1.0
Trust - Do you trust them? 1.0
Relief - Did the treatment work? 1.0
Recommend - Would you go back again? 1.0



Reviews

april joines 27 October 2025
Verified User
I had to BEG for all my needs...from water & other beverages, blankets, my meals etc.
Omg! This was the WORST hospital I have ever been in!!! They were short on rooms (8 day wait!) I was crammed into a tiny. room with a potty chair. No bathroom! I had to urinate frequently and the potty stayed in.my room from Monday to Thursday. Never being cleaned out or changed! It smelled and was drawing gnats! I had repeatedly asked for it to be changed out only to be ignored. I finally got it changed out about 3 am Thursday morning.The staff socialized loudly in the am hours keeping us awake, and if you requested anything, staff said they would get it, leave, and never show back up! The ONLY one who seemed to care at all was Dr...He is the ONLY one I. am grateful to and want to thank. Bless you, Josh Robertson! I highly recommend going elsewhere that is more accommodating and sanitary!
Anthony lenhauser 22 September 2025
Verified User
Been here once and never again
This place is very unorganized. Front desk is unpleasant and rude.
April Bridges 25 August 2025
Verified User
This hospital has NO communication!!
My father had a MRI and the machine went down while he was in the machine. During this time me and my mother waited and waited without knowing anything. We were not allowed to go past the first waiting area at the entrance and we were never notified of anything going on. We kept going to the front desk to ask questions and the receptionist both first shift and second shift was rude, rolling their eyes, attitudes because we asked questions, and they both told us us they could not help us with anything. Finally after 3 hours we walked to another area and they finally told us what happened.
Sherri Kumm 20 July 2025
Verified User
STAY AWAY!
Husband taken by ambulance to ER. Did not see or speak to a physical Dr. for 18 hours!!! He had a TIA (mini stroke). Nursing staff kept telling to log onto MyAtrium chart to communicate to Dr. They offered to give me a tablet to use. Beginning to think ER is being ran by AI or Drs. hiding behind computers!! Now getting medical bills from Drs we never seen. Called Billing Dept to dispute and they keep saying sorry and transfers call.
Raysa Alvarez 01 July 2025
Verified User
WARNING TO ALL PATIENTS GETTING SURGERY
Apparently you have to tell your surgen multiple times that if an organ is good do not take it out. The surgen called after my mothers hysterectomy to tell me that my mom's ovary was actually healthy but went ahead and took it out anyway (my guess is they are probably selling this ovary therefore do not give a damn that my mom wanted to keep her ovaries) they will tell you they are Useless after menopause which is UNTRUE. They continue to help stabilize your HORMONES which is incredibly important. Anyone who has had hormonal imablance will know first hand how awful this is. But since they can't produce a child they are deemed "worthless" it's disgusting. We are more than just reproduction we are also humans who would like to continue living a healthy life. Also they kick you out after your surgery, my mom was barely awake from the anesthesia and had to leave drowsy and unaware. So many things wrong here.
Brandy Thompson 17 April 2025
Verified User
DEFAULT
I waited 7 hours for migraine medicine
Eddie Venable 06 April 2025
Verified User
System issues
99% of the people here are working in good what's bad is the facility itself it's not kept up it's got old equipment it goes out their supplies are always out of stock and they can't complete simple past to take care of the patients it makes things a little overwhelming for simple things to be done.
Britlyn Whisenant 30 March 2025
Verified User
This place is a literal nightmare
Pretty sure I am in a prison. I'm a 32 year old woman and cannot walk outside without permission. First and only time I will ever come to this place. As and people say piedmont in rock hill is bad. That place is heaven on earth compared to here.
Imani Harris 19 February 2025
Verified User
Mother died unexpectedly under their care
Refused to let us transfer her. Didn’t call us to inform us of her emergency surgery until that night when everything went left field that morning. Told us she was on life support and we needed to take her off just for us to take her off and she continued to live for another 3 days living off a morphine drip.
Jason Thrift 12 February 2025
Verified User
I filed a complaint 2 times, no response
If I could give a zero I would. I have asked to speak with someone or management with no results. They just don't care and have zero empathy. If I don't receive a response then the information I do have will be turned into the authorities.