Stephanie Harris 24 March 2025

Zero star for postpartum
There was a lack of communication, empathy, professionalism on the postpartum and when we asked to speak to someone about our experience I was belittled by a doctor and they never sent the shift supervisor to speak with us. If I had to rate each department postpartum would receive a zero star.

JB Clark 14 March 2025

I do not feel that I was treated in a timely nor respectful manner
My visit took 2 hours and 45 minutes. I was scheduled for blood work, a urinalysis and an ultrasound. The waiting area emptied twice before I was finally seen.

Bill Roberts 26 January 2025

It felt like assembly-line medicine
More concern paid to getting patients in and out than proper patient care. I was sent home too quickly and wound up in our local ER to have a catheter put in.

Lexx Slays 24 December 2024

Beautiful hospital but terrible experience
The rooms are not clean, and my needs were not met when I had my baby. Never asked a birthing plan, and they are centered around medicated births. I had to demand to be let out of the bed and be placed on a digital monitor, and I found a birthing ball on my own in the closet, they offered zero assistance through the actual process. I will NOT be back.

Diane Norris 04 November 2024

No discharge instructions were given
The Dr was rude. The admit nurse and recovery nurse which were the same person was rude also. No discharge instructions were given to me or my family member except in writing. As a nurse myself I know how to treat pts and definitely give some verbal instructions. I was so sick leaving there and couldn't remember what the nurse had even given me in recovery would have been nice if my family had been told something.

Tim B 09 September 2024

The anesthesiologist helper who put me to sleep hurt me
Worse experience I have ever had getting a pain block and I have had several over the years. The anesthesiologist helper who put me to sleep hurt me and didn't care that she was hurting me. My hand looks like I have been in fight and jaw bone on both sides of my face still hurt. I called my doctor 5 days later to talk to his nurse and she said 3 other patients had called to complain about the same lady who put me to sleep ( she is employed by Grandview Buildings 2 not employed by my Doctor.

Tim Mills 25 August 2024

Beware of "Vampire Woman"
One of the WORST EXPERIENCE I've ever had!Only 2 or 3 nurses really show care and compassion for what they are doing.Nurse taking blood wouldn't even knock before entering the room. Just burst right in and flip on the lights. Never coming back!

Marcus Sparks 02 July 2024

I begin every visit to Grandview with anger and stress
You have the audacity to charge for parking at a hospital! Not ok. ACG is a competent group of physicians, but their patient management practices are broken. Choose a different cardiology group; preferably one that is not affiliated with a hospital.

Tiffany Hartman 02 June 2024

I will be getting a lawyer u can bet that!
I have a compressed artery on my left side and haven't gotten into a surgeon yet and came here again on 6/1/2024 because my stuff was getting worse and the doctor talked bad about me the whole time and bragging about not writing me a script and my door was open the whole time for me to hear him and they are the worst when did it become okay to treat people like his I will be getting a lawyer for medical negligence because Im scared to come back i have something i have no control over and just want it fixed and they act like u come in just for scripts and thats not even the case and then to talk bad about u where u can hear it and then brag about not giving script and say u been here 6 times i have not.

Karen Brittain 13 May 2024

They said I had eloped when I was there the whole time
The ER checked me in and I waited 4 hours before my CT. They said I had eloped, but I never left, the lost me. 2 hours later, I asked when I would be called back and they couldn't find my record. It was a horrible experience. After they were informed that I was there the whole time, I still waited 2 more hours and I was so sick. Not good.