N A
23 March 2025
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Verified User
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Wouldn't recommend
Horrible experience at this hospital.
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Jong Kim
05 March 2025
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Verified User
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“Additional charge” well above the advertised rate
They advertise “flat rate” for virtual urgent care and then bill me for “additional charge” well above the advertised rate. I cannot believe they get to do this false advertising without getting sued
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Carlos Carlito Valentin
10 February 2025
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Verified User
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You can change the name to Lutheran but The service is still bad
If you need to go to NYU don’t ever go to this one. Go to the one in the city and save your self from long waiting and bad treatment.
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g p
04 December 2024
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Verified User
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It's a $hit show
Went for a heart Cath was on time I prechecked in on my chart to save time at hospital and then BAM long story short waited 4 1/2 hrs and still wasn't seen they kept telling me I'm next well next never came and I left. It seems they only care about $$$$ and not the patients or their wellbeing to put it simply it's a meat factory they don't care about you and the worse part I never even Seen the Dr
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Nechama Dina Namirovski
15 November 2024
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Verified User
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It takes foreve
If you go through the emergency room, it takes forever.
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Shan
23 October 2024
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Verified User
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Lack of communication with each other
I had a tech administer the same test as triage that was not ordered again. A nurse who requested urine from me twice after providing it less than 30 mins of the request. I told her another nurse took the sample, she seemed very confused. During my care they didn’t seem to have much to offer me in terms of possible test and diagnosis to rule out my symptoms. Everyone is concerned about moving fast and not providing efficient and effective treatment to help aid in my concerns. I also had someone with a tablet ask me to fill out paperwork while in the emergency room. I was also moved from one bed to a random corner. I’m very sad and disappointed. I’ve been experiencing symptoms for a while and thought NYU Langone could help provide some clarity.
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Brooklyn
18 September 2024
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Verified User
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I will always be against this hospital
They didn’t let the father of my newborn baby stay in the room because of a two visitor policy. They ruined the experience of having a family by treating mg spouse like second class citizen.
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Camryn Mickan
11 September 2024
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Verified User
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Such a shame, will never come back to NYU Langone
2nd floor Radiology/Ultrasound unit homophobic- didn’t let my wife in to see ultrasound being done because she wasn’t “family”
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Joel Dantas-Shoemaker
28 August 2024
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Verified User
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Driving profit off patients
Billing department hell. One procedure but multiple bills that have different terms and representation - needlessly confusing. $100k procedure with 95% of it covered by insurance. They refused payment plan for the co pay. Anything we can do to stop hospitals from driving profit off patients we must.
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Nadia Tseradze
10 July 2024
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Verified User
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NYUs costumer service has also become one of a 3rd world countries
With their new scheduling system i have not been able to reach my doctors offices directly for days. This is absurd. NYU can afford themselves a better costumer service. They are basically forcing their patients to seek care elsewhere. I am sorry but i am not spending 30 min at time to speak to a 3rd party to reach my doctors office.
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