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I left feeling unheard, judged, and mistreated
I came to CareWell Health ER on August 4th for severe back pain and was treated by Nurse Practitioner. She walked in holding her cellphone, barely listened, dismissed my concerns, and made an inappropriate comment about my weight. When I asked for an X-ray, she waved me off and walked away with no explanation. No patient should be treated this way. I’ve already filed a formal complaint with the hospital
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