Phillip Jordan 08 January 2025

I feel compelled to share critical concerns of patient care at Huntsville Hospital
I write this review with deep sadness following the recent loss of a loved one under the care of Huntsville Hospital. As a Doctor of Public Health Candidate at George Washington University with extensive experience in healthcare systems and patient safety, I feel compelled to highlight several critical concerns that demand immediate attention to improve the quality of care at this facility. Key Issues: Delayed Medical Response (Over One Hour): Despite repeated notifications about the patient’s irregular breathing, it took over an hour for a physician to respond. Such delays in addressing acute health issues are unacceptable and jeopardize patient safety. Inadequate Room Temperature Regulation: On multiple occasions, the room temperature was set to 60 degrees, leaving the patient shivering and distressed. Maintaining appropriate room conditions is essential for patient comfort and recovery. Communication Failures: The room phone was disconnected for two hours, limiting the patient’s ability to call for help. Functional communication systems are critical for ensuring patient safety. Delayed Nurse Call Response: Nurse call button response times often exceeded 10 minutes, delaying essential interventions and causing unnecessary distress. These failures reflect broader systemic issues in care delivery, eroding trust and compromising patient outcomes. They also highlight troubling disparities in how Black and Brown communities are treated in healthcare settings.

Cristine Geiger 12 November 2024

Very unhappy with the treatment after surgery.
Told the nurses multiple times my Iv hurt. Took them til hours after surgery to change it! I'm on blood thinners and my surgery was Thursday and it's now Monday and still looks that bad and feel that bad!

Ashley Primeaux 05 January 2024

$10k for 1 bag of IV fluids and an X-ray
This hospital treated me with 1 bag of IV fluids and an X-ray to make sure I didn't need an appendectomy. A week later they billed me for $10k. I am uninsured and I don't have any excess income. They didn't give me any kind of heads up how much they were going to charge me. I was there for around 2 hours. Go anywhere else.

Rodney D. Rothstein 24 October 2023

One of the WORST hospital experiences I’ve ever had!
Doctors and nurses poorly communicate and don’t ever tell you, as the patient in the ER, what’s going on in your case

Lee Foy 08 September 2023

Too slow!
There 7 hrs for a 10’ heart cath.

Joshuah Gregory 15 August 2023

REVIEW #3 Deserves any letter grade lower than an F
I have been all over the country and abroad and I have never seen a hospital in such bad performance with service and negligence as Huntsville Hospital. As a combat veteran, I have experienced immensely much better quality service at a makeshift medical facility in combat zones. I will never visit Huntsville Hospital as long as I live because even if I'm dying, you will die quicker from the terrible service there than you would of a natural death. This place deserves any letter grade lower than an F because an F would be doing them too much justice. If you value your health at all, find somewhere else to go because at the end of the day, you can't do any worse. The level of unprofessionalism and lack of productivity is unreal.

Joshuah Gregory 15 August 2023

REVIEW #2 Long waits and terrible service
Once you finally get in motion for treatment, you go to several people that ask you the same questions over and over each person which takes about an hour. Then you finally start getting blood work drawn and tests to see what's causing your issue. Each one of these people doing your blood work, scans, x-rays, etc. are very insignificant at their jobs. Each station it takes the individual three to four attempts before they get it right. You go through all of that for another hour to then be placed back into the ER waiting area to wait, and wait, and wait more, before you actually get called again to go over the testing results.

Joshuah Gregory 15 August 2023

REVIEW #1 Poor leadership
There is not enough space to write about how terrible the Huntsville Hospital is. I will start from the beginning. Entering the Emergency Room, you will notice how much of an eye sore the facility is. The walls and floors literally look a football team plays tackle football each day. From there you will check in and sit in an incredibly full waiting room that does not move with any sense of urgency. The staff is about 85 percent incompetent and uninterested in doing their job. This type of incompetence typically start from the top so the leadership within their C-suite, Board of Directors, etc must not be too competent because no way this organization performance can be this bad without starting from the top. The leadership here must have their jobs due to someone owing them a favor, nepotism, or some other means in which they can justify instead of actual competence and work outcomes. You can see the level of disgust in the face of the staff appearing that they either are overworked, underpaid, or frustrated with the terrible leadership. God forbid someone come into the hospital in any pain, they have a better chance of going elsewhere and being seen and treated before you get called back to a room.

? 29 May 2023

Some of the nurses saying derogatory comments for me to hear it
I was told to get to the hospital as DT’s can be life threatening. Apparently individuals with substance abuse issues are the bottom of the barrel at this establishment. If they leave you in the hallway it doesn’t necessarily mean they don’t have a bed available it just means that you aren’t worth their time or effort. A few of the nurses were nice but I didn’t appreciate the fact that some of them were gossiping at the nurses station loudly enough for me to hear it. Next time I won’t even call for help. They should have been busy helping other patients instead of saying things like “I don’t know why people think that this is a detox facility” you signed up for the job and you get paid well so do it.

Michal F 16 May 2023

Find somewhere else to go.
If you go to this hospital you will die while waiting. For over 6 hours I waited. I was in severe pain, suffering. I guess my emergency didn’t matter. I’m from out of town.