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In addition to other factors (such as nurses who once told my husband when his mother was dying and
responded "everyone dies" when my husband asked one to be gentle to his mom), the hospital has either hired a third party call center or centralized their switchboard, so it is next to impossible to contact a specific doctor's office. So, when we called about a prescription, after finally getting through, the person on the phone mixed up the doctor and the prescription that was supposed to have been called into the pharmacy. And then she yelled at us. Now we have to drive to the office to get some real help. Find another hospital. There are some people who care but not many.
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