UPMC PRESBYTERIAN SHADYSIDE
5230 CENTRE AVENUE PITTSBURGH PA 4126232121 10 customer reviews
   1.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.1
Compassion - Do they care about you? 1.1
Trust - Do you trust them? 1.1
Relief - Did the treatment work? 1.1
Recommend - Would you go back again? 1.1



Reviews

Shari K 10 December 2024
Verified User
Staff in recovery are slow and come across very uncaring
They leave you lay with out pulling your curtain offering some type of privacy. When you go to visit your family member after surgery no one greets you tells you what number they are in nothing you walk through until you see them.
Dynae Shaw 27 November 2024
Verified User
Typical UPMC bullcrap overpriced healthcare with mediocre service
My experience with my aunt was terrible. Nurses take forever to get to you, leave things beeping for hours. Doctors move even slower. They also still make patients share rooms even post covid???!! Like have we learned nothing? Hospital not really clean either. So much trash in floors. Just terrible!
Lindsay F 06 October 2024
Verified User
They should ASK for permission before just running a drug test on you
The doctors have been okay here. What I’m upset about is: I came in for a little lump on my eyelid that was hurting and driving me nuts. They took it upon themselves to run a drug test and confront me with the results. Yes: I consume THC but I don’t necessarily want the world knowing that OR HAVE IT ON MY PERMANENT RECORD that follows me around. Now everyone thinks I’m a doctor shopper wanting pills when I only came in for an ingrown eyelash!!!!
Hope Azinger 21 August 2024
Verified User
They don't care about people with mental health problems
They sure pretend to. They were supposed to contact a social worker for me and no one ever called me, because of abuse where I am living to me
Amber Gavulic 20 April 2024
Verified User
Worst experience ever being in the ER
It’s absolutely the worst experience ever being in the ER they let yu sit back in room for hours not giving you no result until the end.
Tessa L 17 April 2024
Verified User
Make sure you understand your legal rights
I had to have emergency surgery at night and was fine the next morning. I didn’t require any pain medication and was able to work from the hospital (with my laptop). I knew staying an additional unnecessary day / night would leave me with an astronomical medical bill. The nurses told me my insurance would NOT cover my stay if I left early. That is incorrect. I wasn't sure what to do because the internet gave mixed feedback about whether insurance would cover my expenses if I left before they officially discharged me, but learned after the fact that I could've left. My employer even has an EAP and I called them from the hospital and they couldn't give a concrete response. They aren't allowed to prevent you from leaving. If you want to leave, leave! Or you will pay for it later.
Dee 27 March 2024
Verified User
Worse place I've ever been to
If I would of knew now before I came here I never would have came to this horrible place. You have doctor and nurses that don't give to craps not allowed to stay with your love one cause they have done them wrong the first time but then get told you have to come back to a place that's horrible to let them try and fix what they did wrong I think its horrible that you can't get care where you want so your loved ones are safe.
Terry English 02 February 2024
Verified User
They literally left my Mom in her bed to die
My mom had a brain tumor and mass from her abdomen surgically removed. Afterwards we found out it was cancer. After one round of ABD intravenous chemotherapy They literally left my Mom in her bed to die. Did not bathe her for 2 months and did not attempt to get her up or therapy. Even left in a feeding tube that was too small and getting blocked. No respect! If I could have said ZERO stars I would have! She is now in a rehab facility eating on her own and getting therapy and bathed and care and positive encouragement to continue to do better so she can go home. She continues to proves that they were wrong and she is fighting everyday for her life back and trying to regain those 2 months that past and she lost. She is a determined woman. We love her. And everyone deserves a chance to live.
Bruce Drotleff 17 December 2023
Verified User
Bulldoze this place and start over
If I could rate this hospital a zero, I would. I have had chronic pancreatitis for over ten years, so I've stayed at a lot of hospitals, but none near as bad as this. This hospital CLEARLY puts profit above the care of its patients. I was on floor four, it was dirty disgusting the thermostat leaked air which was extremely annoying. All their rooms are shared so they pack you in like sardines. I had told the staff I had been exposed to COVID and they refused to test me for it and continued to bring unknowing patients to share a room with me untested. They let me lay in this disgusting, dirty room for five days without doing ANYTHING to help me. They kept promising they were going to put in a feeding tube, but everyday it kept getting cancelled because they had too many emergencies. I wouldn't bring my dog here!!!!! I will never be back I don't care if I'm literally dying!!!!
Ebony Willie 11 November 2023
Verified User
Patients privacy should be respected
Came here after a rear end collision and it was a very eye opening experience. I was placed in a bed in the hallway gave a couple ct scans and sent on my way. I had horrible back and neck pain and who wouldn't after an event like that. I get that the ER can be busy but it was chaotic to say the least. I also would like to point out that some of the staff should watch what they say out loud... Privacy should be respected and opinions are not fact. This place needs a HIPPA Training Asap!