Tessa L 17 April 2024

Make sure you understand your legal rights
I had to have emergency surgery at night and was fine the next morning. I didn’t require any pain medication and was able to work from the hospital (with my laptop). I knew staying an additional unnecessary day / night would leave me with an astronomical medical bill. The nurses told me my insurance would NOT cover my stay if I left early. That is incorrect. I wasn't sure what to do because the internet gave mixed feedback about whether insurance would cover my expenses if I left before they officially discharged me, but learned after the fact that I could've left. My employer even has an EAP and I called them from the hospital and they couldn't give a concrete response. They aren't allowed to prevent you from leaving. If you want to leave, leave! Or you will pay for it later.

Dee 27 March 2024

Worse place I've ever been to
If I would of knew now before I came here I never would have came to this horrible place. You have doctor and nurses that don't give to craps not allowed to stay with your love one cause they have done them wrong the first time but then get told you have to come back to a place that's horrible to let them try and fix what they did wrong I think its horrible that you can't get care where you want so your loved ones are safe.

Terry English 02 February 2024

They literally left my Mom in her bed to die
My mom had a brain tumor and mass from her abdomen surgically removed. Afterwards we found out it was cancer. After one round of ABD intravenous chemotherapy They literally left my Mom in her bed to die. Did not bathe her for 2 months and did not attempt to get her up or therapy. Even left in a feeding tube that was too small and getting blocked. No respect! If I could have said ZERO stars I would have! She is now in a rehab facility eating on her own and getting therapy and bathed and care and positive encouragement to continue to do better so she can go home. She continues to proves that they were wrong and she is fighting everyday for her life back and trying to regain those 2 months that past and she lost. She is a determined woman. We love her. And everyone deserves a chance to live.

Bruce Drotleff 17 December 2023

Bulldoze this place and start over
If I could rate this hospital a zero, I would. I have had chronic pancreatitis for over ten years, so I've stayed at a lot of hospitals, but none near as bad as this. This hospital CLEARLY puts profit above the care of its patients. I was on floor four, it was dirty disgusting the thermostat leaked air which was extremely annoying. All their rooms are shared so they pack you in like sardines. I had told the staff I had been exposed to COVID and they refused to test me for it and continued to bring unknowing patients to share a room with me untested. They let me lay in this disgusting, dirty room for five days without doing ANYTHING to help me. They kept promising they were going to put in a feeding tube, but everyday it kept getting cancelled because they had too many emergencies. I wouldn't bring my dog here!!!!! I will never be back I don't care if I'm literally dying!!!!

Ebony Willie 11 November 2023

Patients privacy should be respected
Came here after a rear end collision and it was a very eye opening experience. I was placed in a bed in the hallway gave a couple ct scans and sent on my way. I had horrible back and neck pain and who wouldn't after an event like that. I get that the ER can be busy but it was chaotic to say the least. I also would like to point out that some of the staff should watch what they say out loud... Privacy should be respected and opinions are not fact. This place needs a HIPPA Training Asap!

Mike Holden 21 July 2023

Deplorable wait I passed my stone in the waiting room
Arrived at ER at 1:50AM with a BP of 240/160. I had a kidney stone. Seemingly the BP, nor the pain was enough to be even checked after initial registration. I was eventually checked in at 6AM and seen at 7AM. I passed my stone in the waiting room. I had to walk to my car to get water as there was none anywhere near the ER nor was there anyone to check on patients. This is a deplorable state for anyone going to the ER late at night as others waited long periods as well. I was told it was a staffing issue but not something you want to hear when going to the hospital. Imagine going to the police station with someone pointing a gun at you and being told to wait in the waiting room.

Sonya Hutchins 20 November 2022

My boyfriend should never have died
My boyfriend was in UPMC Shadyside the second week of August 2022, he was having problems breathing and they told him he had an infection from his aorta valve that needed to be repaired. They pumped all this medicine into him for the infection, told him to get up and start walking around to prepare to go home and while he was walking he went into cardiac arrest. He ended up on a vent, the infection got worse, the valve was never repaired. His family transferred him to Presbyterian, which he still received terrible care. The infection spread throughout his body, his kidneys failed and they let him lay there until they could not repair the aorta valve because the infection was too bad to operate. He had blood clots and his lung could possibly collapse. On 9/28, he was taken off the vent because there was nothing they could do. Do not send your loved one to UPMC Shadyside or Presbyterian. My boyfriend should never have died.

Adam S 19 February 2021

greedy
good, except all the "non profit" tax evasion scheme couldnt rate lower $8,541,652: Jeffrey A Romoff, President and CEO $3,521,014: Diane Holder, EVP, Pres UPMC Health Plan* $3,342,535: David Farner, EVP and Chief of Staff $3,157,283: Steven D Shapiro, EVP and Chief Med and Science Officer $2,831,790: Stanley Marks, Board Chair* $2,496,071: James D Luketich, Board Member and Dept Chair $2,351,616: Robert A DeMichiei, EVP and CFO $2,293,691: Gregory K Peaslee, EVP and Chief Admin Officer $2,265,204: Talbot Heppenstall, Jr., EVP and Treasurer $2,217,356: Thomas McGough, EVP and Chief Legal Officer $2,207,006: Leslie C Davis, SVP and COO HSD $2,168,987: Charles Bogosta, EVP $2,141,840: Victor Morell, Board Member $2,055,719: Christopher Schmidt, Orthopedic Surgeon $2,003,956: Ajaipal Kang, Board Member

edward vergnaud 19 February 2021

rude ppl
The ladies at the main level 7 are very rude. They do not treat people with respect.