Geraldine Hart 11 October 2025

THEY ALLOWED ME TO HAVE A STROKE FOR 6 HOURS
To make a long nightmare short. The ER staff at St. Charles hospital ignored me begging for help for 6 hours while I was having a stroke. Other patients were asking the nurses to help me and my friend called and begged them to help me but we were ignored. The paramedics told the ER staff that it looks worse then it was. I couldn't walk and they kept trying make me walk but I couldn't. The paramedics told me I had to wait because they were helping someone with heart problems. They released me the very next day when I wasn't ready to go home. I'm moving out of this area because I believe if I'm ever that sick again they would let me die before they helped me. THEY ALLOWED ME TO HAVE A STROKE FOR 6 HOURS BEFORE ANYONE HELPED ME.

J C 10 February 2025

You will get better help from yourDMV than from St Charles billing dept
Their dumpster fire department has committed multiple errors in billing that they refuse to help resolve by contacting insurance companies. We have had bills denied and in appeals for multiple of their bumbling mistakes and they continue to make us a go between with them and the insurance company as if we had the power to correctly code the bulls they are submitting. Go anywhere else as this place has nothing but wanton disregard for your financial interests and will make you jump through hoops over the errors they create.

Kendall Brownrigg 10 July 2024

It’s been 4 years and I still have complications
This hospital used to be fantastic. Those days are long gone. In 2020 I went in for my appendix. Emergency surgery was delayed over 5 hours. My appendix burst by then and surgery was much more complicated. I was admitted for days. The nurses were not great. I was throwing up for hours waiting for the doctor to change my meds. It was during Covid so I was sympathetic. 2 days after I was released I passed out on my kitchen floor. Thank god someone was in the house. An ambulance ride back to the hospital, readmitted for many more days because I hemorrhaged. I almost died. I had 2 blood transfusions and it took me months to recover. I was so out of it I didn’t realize until I got home the second time that no one had ever cleaned me up. I had dried blood all the way up my back. Watch out for Dr Butcher, the nurses call him that too.