Anne Marie Ericson 16 September 2026

They're the absolute worst
The only reason I ever go to Vanderbilt is because of our insurance coverage. Scheduling is a nightmare. *EVERY* TIME I need a test done or need to schedule something, they can never find my order. I trust my healthcare provider, and I know they fax it. I always have to call Vanderbilt multiple times before they can find it because they do such a horrible job inputting external orders into their system.

Chava H 29 August 2026

DO NOT GO TO VANDERBILT!!!
Absolutely THE WORST hospital I have ever been to. Rude staff. They will ignore you for what ever reason depending on how they feel about you in ER. They will make you wait hours and hours if they feel any type of prejudice against you. Terrible experience and I will never go to this place again. I waited half a day quite literally in the emergency room to be seen and never got called back while people who came in after me were seen. I went to St. Thomas and was seen immediately and I mean expeditiously. My ride wheeled me in and I was taken back before they even parked the car. Care at St Thomas was TOP TIER!!

BRIAN MASE 15 March 2026

DEFAULT
The doctors and the service at his hospital are the worst I’ve ever seen in my life.

Blaine Kimball 08 February 2026

BIG PROBLEM
I had significant heart issues. The cardiologist spent little time with me, and talked down to me. Almost three months went by before my follow up where the doctor said everyone has these heart issues and wanted to just give me more drugs. In addition, I just got a bill in February 2026 for a procedure I had done in 2024!!!

Rich Spoltore 09 September 2025

Scheduling with Neurology Cognitive is a disaster
Vanderbilt Stallworth Rehabilitation. They cancel appointments, have someone fill in who is not a cognitive specialist and then schedule 4 months out into the future. One of the worst health care experiences with a supposedly premier health system. Y'all should think about a different health system if you need any of their specialty services. I will be calling the Patient Relations team to express my dismay.

Brenda Smith 20 August 2025

I'll never visit another patient there
While visiting a dying patient, I was treated with disrespect. I was looked down on like I wasn't meant to be visiting. I was not impressed at all with the nursing staff. I'd never put a family member in this hospital.

Amber Gibson 24 July 2025

I am absolutely appalled at the treatment that my daughter & granddaughter received
I am EXTREMELY DISGUSTED with Vanderbilt OB. My daughter just recently delivered her first child @ Vanderbilt due to her seeing an OB affiliated with Vanderbilt. A Week prior to her, giving birth, her doctor had sent her to their OB triage for them to test her to see if she had preeclampsia. We never saw an actual doctor in triage, only a couple of midwives. They both Compared their Swelling with their pregnancies to what was going on with my daughter and continue to tell us that she was fine regardless of The extreme swelling and extremely high blood pressure. I asked them to please just test her just to make sure so we could at least rule that out if it wasn’t preeclampsia but they refuse to and stated that they did not feel the need to do so. 1 week later when her dr. does finally admit her to go ahead and induce her, they inform us that mg daughter had extreme preeclampsia. They had to administer Magnesium through her IV for 48 to prevent her from having a seizure which caused her to be very Lethargic. Her water broke 3 hours, @ 5 cm, after inducing her. They allowed her to labor for another 20 hours before they made her start pushing. I questioned how the baby was getting adequate oxygen after my daughters water had broke So many hours prior and they just kept reassuring me that the baby was fine & doing great but Something in my gut just was not settling right with that. Her doctor finally made his appearance three hours into her pushing And at that point, I asked him how much longer he was going to allow her to push before resorting to other options. He stated “ I truly believe, and feel that she can deliver this baby on her own naturally, It would be different if this baby was going to weigh 9-10lbs, But she is only going to be about 6-7lb baby so I have no concerns”. She pushed for another two hours before finally delivering, and when she was born the Umbilical cord was wrapped around her neck and she was blue. She stayed in NICU for 24 hrs. after she was born Because they were having problems getting her oxygen level up. So, that gut feeling I had was actually right. Oh, I don’t get me started on how they come and kicked us out of My daughter’s room @ 1:30am, not even 10 hrs after giving birth, and moved her to one big open room where it was literally “bed, chair, curtain, bed, chair, curtain etc etc” all because they got her insurance mixed up and thought she had government insurance which is extremely shitty regardless of the insurance you have, especially After you have just given birth. They did the exact same thing when they discharged her and the discharge lady had the nerve to come into her room and start throwing her stuff into bags to help get her out of there as quickly as possible, and I lost my SHIT on that lady. They never showed my daughter how to take care of her Stitches, how to feed the baby, they did not help nor show her how to do ANYTHING!!! These Are just a few of the issues that we had And the way she was treated during her stay. We will NEVER use Vanderbilt nor any Dr Affiliated with them, ever again. I was mind blown and shocked.

Cheryl May 05 June 2025

I used to think Vanderbilt was top notch. Not anymore.
I was admitted to the observation floor on 5/14 around 3am, with 2 small brain bleeds and a small maxillary sinus fracture due to a fall. The room some what large had 8-10 beds, separated by curtains, around it's perimeter and only 1 restroom! There were no call lights, no phone, no tv, and to turn the overhead lights off or on I had to get out of bed and flip the switch. If you need a nurse you had to.yell out for help! Every time a department came to discuss my case they asked for full name and date of birth, where everyone could hear (HIPPA Violation). at 7am that morning a construction crew, within 50 ft from my bed, down the hall were hammering. I sent a report. Even if the floor was under construction, it was a poor setup.

Sherry Accaria 28 March 2025

I will never recommend this Hospital to anyone
It is a money grubbing business that is incompetent . I had many numerous encounters with them and I am embarrassed it took me so long to figure it out. Save your life and your money and a lot of headaches and please inform yourself as much as possible and don't just take their word for what they say is what is best for you. Always get second opinions and always keep an eye on what they charge you. Do not be afraid to stand up for yourself, you know yourself better than anyone!

Sherry Accaria 25 March 2025

I will never recommend this Hospital to anyone
It is a money grubbing business that is incompetent . I had many numerous encounters with them and I am embarrassed it took me so long to figure it out. Save your life and your money and a lot of headaches and please inform yourself as much as possible and don't just take their word for what they say is what is best for you. Always get second opinions and always keep an eye on what they charge you. Do not be afraid to stand up for yourself, you know yourself better than anyone!