Lisa Valle 28 October 2026

The new Grady
I waited 90 minutes for a 15 minute procedure

Cori Faith 08 October 2026

Workplace tension becomes noticeable to patients
As a patient, one of the things that stood out to me was the tension among staff. Healthcare is stressful enough without patients being able to feel the discomfort and conflict happening behind the scenes. During my visits, I observed interactions that appeared unprofessional and unnecessarily tense. It often felt like certain staff members were being micromanaged or spoken to in ways that created stress rather than teamwork. As a patient, that was concerning because it seemed to affect the overall atmosphere of the unit. Patients want to feel confident that the people caring for them are supported, respected, and able to focus on providing quality care. Instead, the environment sometimes felt uncomfortable and strained. When workplace culture becomes noticeable to patients, leadership should pay attention. I hope the hospital takes a closer look at staff morale, leadership practices, and how employees are treated. A healthy work environment benefits everyone, including the patients who trust this facility with their care.

christy J 17 April 2026

Staffing appears to be very compromised in a cardiac hospital
Call lights should not consistently take 30 minutes to an Hour in a stepdown surgery unit. PT has not been consistent better over the last week compared to the prior weeks. Speech therapy is almost non-existent let's call it a periodic speech evaluation not therapy.( NP states yeah they've had staffing issues for last 8 months in therapy) No clear goals or plan of care example " we can do an evaluation this week to see what our next steps are......middle of the following week the evaluation actually gets done meanwhile you stay in the hospital recieving way below average care and they bill insurance daily. I won't even get started on the lack of cleanliness in this hospital. 1st floor main areas phenomenal other areas is a roulette. 8th floor is definitely cleaner than 6th though just disgusting. Failed Discharge Planning or lack there of. Call light answered at 3:15 today stated I'm downstairs I'll let your nurse know I went and got what the patient requested at 4pm so another fail. Sitting here as of 5:45 pm waiting on the AMA discharge that was requested at 3:17pm. His pharmacy closes at 9pm we have a 2.5 hour drive.

Taryn Clemons 11 April 2026

This interaction made me uncomfortable enough to leave and seek care elsewhere
I had a disappointing experience with E.R doctor, Dr. Alexander Kelly during a recent hospital visit at Piedmont Atlanta hospital. I chose to drive almost an hour away (with tightness in my chest and shortness of breath) because of the previous ratings on Google about Piedmont. I came in with a serious medical concern and asked about the possibility of getting an ultrasound. When I questioned whether it might be helpful, Dr. Kelly became visibly irritated and his tone was dismissive and mildly aggressive. I understand that doctors have expertise, but patients also have the right to ask questions and be part of decisions about their care. Instead of explaining his reasoning in a respectful way, he shut me down for simply trying to understand my options.

Paula Lenis 25 January 2026

I had surgery in that horrible place it was a nightmare
From the time I had pre testing the person that had to register me didn’t do the right thing and mess up the paper work the nurses where more worried about going for lunch the anesthesiologist that did the nerve block took a long time to get to me and when she did she was rough and show no compassion what so ever the assistant to the anesthesiologist a block of ice was more human who ever put the tube in my throat was an animal I can’t eat or drink they tore out a piece of the skin in my throat now I can’t eat or drink the only person that took good care of me with dignity and respect was my doctor was my doctor the rest of the people was a disgrace an embarrassment people that don’t deserve to be in that field but God and karma will take care of it and this will not be forgotten I will never go back to that hospital and will tell everyone I know my experience so they can tell others so people don’t trust their life or family to those monsters.

Cherilyn Myers 03 December 2025

I will never go Back
Horrible allowed several people that came after me although I had chest pains ahead and after 4 hours of waiting I decided to leave.

Armaud Rainer 20 October 2025

Took them 3 days to give her all her reg meds
Took my parent here for care..we interacted with 3 triage nurses..none asked for her medicine list. They violated HIPPA calling her full name out in the ER. They didnt tell anyone she was on a blood thinner and missed her dosage for 24 hours. Then only when I raised concerns to the charge nurse something was done once we were admitted it took them 3 days to give her all her meds. I used to Love this place.

Amari Hopkins 23 September 2025

Very disappointed with my ER experience
Came in for a miscarriage and was treated so horribly I cried.

Shalondia Bridges 27 August 2025

I would never recommend this facility to ANYONE
Horrible,demeaning, disrespectful, abusive,condescending and just outright outrageous weird & unprofessional behavior exhibited by the recovery Charge Nurse Candice on floor 6A at the Marcus Tower....then once moved to floor 8 one of the male Nurse marked that he gave oxytocin to my mom when he only gave her Tylenol post op day 3 of open heart surgery...he told us that they only wanted her to take Tylenol to get her off the narcotics..MEANWHILE HE MARKED IN THE SYSTEM that he gave it to her WHICH IS ABUSE AND SHOULD BE GROUNDS FOR TERMINATION...keeping narcotics from an elderly open heart surgery patient (post op day 3 is CRUEL).reporting all of this to the state nursing board.

Josie Akers 07 August 2025

They don’t do their jobs correctly
I would never recommend this hospital at all to anyone. They have poor service and all nurses are rude and staff. I’m so disappointed on how my mother stay has been. They turn off call lights of just walking in the room with no help given. And the fact that they told my mother to use the bathroom on her self instead of assisting her to the bathroom. Filing a complaint doesn’t work because they don’t address the issues. Please do not seek care at this facility…