Nile Henderson 18 June 2025

They are so rude that I am afraid to ask for anything
I have been at Saint Joseph for about a week. It is the worst hospital experience that I have ever experienced. The ladies at the the nurses station on the 6th floor are extremely rude and uncaring. I am in room 607 and can hear them talk bad about patients and then just laugh. My nurses name is Mae and I asked for another nurse but was told that I could not have one. I am African American and the attitude of the ladies at the nurses station is embarrassing. I wish I could get staff of any other nationality than the all black staff that come to my room. Things get a little better in the afternoon after shift change.The kitchen staff are even worse. They don’t knock when entering patients rooms and are also extremely rude. I look at how much I am being charged and it is definitely too much for the quality of service.

Christopher 08 May 2025

This is not only negligent - it’s dangerous
I’m extremely disappointed in the lack of infection control and basic hygiene practices at Emory Saint Joseph’s Emergency Department. I witnessed a nurse draw my wife’s blood and collect her urine without wearing gloves, without wiping the IV hub, and without washing her hands. This is basic, standard infection prevention that was completely ignored. To make matters worse, my wife had a blood pressure of 198/112 with a severe headache and blurry vision, and the nurse never informed the physician. Be Extremely Cautious Bringing Loved Ones to This Emergency Room.

Terry Scardasis 28 March 2025

They let me suffer physically and mentally for several days
I suffered a fall at my home in March 2023 and went to this hospital for treatment. I received the worst treatment I have ever experienced in my life at this facility. I have chronic back pain issues so the hospitalist immediately deemed me as a drug seeker and the treatment only got worse from there. Every day that doctor came into my room and tried to get me to leave the hospital like there was nothing wrong with me. He never once at any time performed any type of physical exam or did any kind of imaging to determine if there was a problem. I even had several of the nurses telling me that I did not belong in there. They let me suffer physically and mentally for several days before I finally gave up and left their facility to seek treatment else where. I went to an Orthopedic Surgeon where imaging was performed and he found that I had a bone in my Lumbar region that was sticking into the nerve root for my lower right extremities. They immediately prescribed the appropriate pain medication to limit my suffering with pain and performed surgery a short while later to repair the damage that I had. I had never been treated so badly as I was at Emory St. Joseph's Hospital. In my opinion that doctor and the nurses that I referenced should be terminated and should lose their licenses to practice medicine. I would not recommend this hospital for treatment to my worst enemy.

William Madden 10 December 2024

For an entire week I waited to have one operation
This hospital is a nightmare. I was mentally and emotionally abused by the doctors during my stay who cared more about getting to spend time with their families for Thanksgiving than providing me with the care that each patient deserves.Communication is absolutely atrocious and each doctor on my support staff should be reprimanded. For an entire week I waited to have one operation which was canceled and rescheduled daily with no real reason or explanation why. AN ENTIRE WEEK. I waited years to have insurance that would work at Emory and let me say, what a huge disappointment. Do not waste your time here. No one cares about you or your health and there is zero sense or urgency. When you ask to speak to the doctors for explanations they run and hide or give you some fake story that somehow always feels like they are blaming you. Go somewhere else, ANYWHERE else. This is place is a literal nightmare.

Chanel Kastler 22 October 2024

I would rate them zero if I could for how slow they are nonchalant and lazy.
They are ridiculous very slow and the staff in waiting room area are nonchalant and almost down right rude . They show no compassion after you sit in waiting room for 6 hrs. Your head would have to not be hanging off, but actually fall off before they see you . They are a ridiculous facility and I will not be back there ever agian . Northside hospital across the street is better and faster. I asked how long my wait would be they couldn't tell me most people had been there for 8hrs DO NOT GO HERE

NaRai Storm 24 July 2024

They always treat her poorly
Let me start off with, my fiancée has Sickle Cell Disease and they always treat her poorly. When it comes to treatment towards a sickle cell patient. The staff love calling security on my fiancée, and then they come up like a pack of power hungry wolves. I thought security is supposed to deescalate situations. They just antagonist her.

D.J. Simmons 19 June 2024

I’m currently discharging myself
I was in excruciating pain and the nurses did not tend to me well at all …they were very rude. The aftercare from the nurses on floor 700 specifically room 730 were treating me with the most disrespect I’ve ever received in any hospital possible!!! my room is right by the front desk so I would hear them laugh and mock me .. I highly recommend No one come to this hospital besides getting surgery and hopefully they can get aftercare at another hospital. They really need to work on their bedside manners and understanding patients are in pain. This isn’t a social club. The nurses should be here to do their job, not gossip about their boyfriends and making fun of other patients. I’m currently discharging myself because that’s how uncomfortable I’ve been made at this hospital

S J 17 April 2023

My elderly dad neglected and severely mistreated
This hospital is a disgrace to medicine. My elderly dad was admitted with a fractured humerus on Tuesday, March 21st 2023. He waited for over four hours in the emergency room, staff was aware of the fracture and his heart conditions yet left him unattended and unmedicated for hours. He never saw a physician, only a physician’s assistant and was diagnosed with a comminuted humerus fracture. They did not check his ribs or body for additional fractures. He was discharged night of admission with no pain medication to take home, despite it being after hours and all pharmacies closed. He was discharged with an IV port FORGOTTEN in his arm, this could have been nearly fatal as he takes blood thinners and the hospital and staff were aware of his medications yet did not do their due diligence upon discharge. He has now seen another doctor at a significant better practice, who determined he lost two PINTS of blood internally in addition to fractured ribs. Do not go to or send your loved ones to Emory St. Joseph’s, they will be neglected and severely mistreated.

Maddox 07 March 2023

Surprised and disappointing
ENTIRE staff: lackadaisical, FACILITY: unkempt, NURSES: inept, PHYSICIANS: inconsiderate. EXPERIENCE: disappointing. Never used to be this way.

Anthony Vu 22 December 2022

They f&$ked up my mom
Don’t come here for heart surgery unless you want a stroke. My mom had her heart surgery a few months ago here and had a massive stroke during her surgery. Doctors didn’t even know she had a stroke til she woke up the next day. She can’t move, can’t talk, can’t eat and she’s emotionally distraught. She’s being fed thru a feeding tube. She’s been crying a lot. I’ve been really depressed from seeing her be sad. So unless you want to get a stoke don’t come here and don’t bring your relatives here for heart surgery. These people don’t really care about you. Thanks for f&$king up my mom heart surgeons.