Getit Ville 23 October 2026

Cancelled kidney transplant
I must admit this hospital all though they have great staff their customers service sucks had a patient who was on call for a kidney. Now fast forward ok the phone rings at 630am doctor on the other end says we need to be at emory by 8 am to get things started mind you we live all the way in conyers ga so traffic at that time is horrible now we make our way down there upon pulling into the facility we get another call from lady at desk asking how far are we we are 3 mins from turning in the parking lot when phone rings again and this time it's the doctor saying oh I'm sorry we're not gonna go with that particular kidney at this time ok all thats fine but do they realize the trauma they just caused this 67 year old patient who just got her hopes up about receiving a new kidney and been waiting patiently no they dont this is my point stop taking people life and time for granted. Not only should she have been compensated for her time but her gas as well second issue is you guys make appointments for a certain times only to have the patient sit in a room for another hour and half before the doctor shows up now if u have one doctor seeing 200 patients thats unacceptable period and this is ashame that this hospital is taking advantage of the elderly like this and please please mr owner do not send me that ai generated response you sent to all the others who have posted complaints in the reviews totally dissatisfied with this location.

Monica Beshara 12 February 2026

One star. The patient left the hospital with a large black pressure ulcer on his heel
The nursing care in general was abominable. Some nurses would not share any information with the medical power of attorney in the presence of the patient, stating, "I tell you nothing." The social service department was in absentia. They did not appear to do anything to assist with finding a viable payor source or discharge planning. Our family members had to do almost everything. Medicare application, application and verification of VA benefits, coordination of care and discharge planning and coordination. The medical staff did not know what was going on. They could not answer questions regarding lab or scan results when asked during their visit with the patient. No one seemed to be monitoring lab trends or response to treatments. Blood glucose for newly diagnosed diabetes was very poorly managed and never controlled. The patient left the hospital weighing 17lbs LESS than on arrival (no, he isn't a cancer patient!) and with a large black pressure ulcer on his heel because no one turned him! Basically, no one seemed to "care" about the patient. He was just another number.... Who was kept about two weeks longer than seemed medically necessary as nothing was done during the last two weeks that couldn't have been done in rehab or at home. And I'm sure they will charge him for those two weeks, too. No regards to quality of care or expense incurred by the patient.

Fietta Campbell 14 January 2026

NOT HAPPY!!!
I was suggested to bring my mother to this ER because it’s supposed to be the best. While the majority of the staff has been very nice and can’t help but be frustrated with how long we had to wait with the critical-ness of our situation. I am very understanding that they are busy, but this wait is beyond ridiculous. We were called back just to be sent back into the waiting room after several tests being done. We were literally the only patient in the back waiting for the physician, but was told to go back out to the waiting room. The waiting room is damn near empty and as I type this we are still waiting to see “said physician”. We arrived around 7-8pm and it’s about to be 2am. Still sitting…this is not okay. I could have went to my local hospital ER where I expect this type of foolishness to go on.

Karla Flores 28 December 2025

They took forever to get me a room while I was struggling to breath
I was in the ER for almost 6 hours. Terrible

William Jones 06 December 2025

Predatory, high-interest cards?
I have just read an article where a woman in Cobb Co was in debt over hospitals offering her Care Credit cards. According to WSB, Emory, a United Methodist organization, offers these predatory, high-interest cards and often pushes it to their patients. The North Georgia Conference of the UMC needs to kick them out of the denomination for their greed and should lose their nonprofit tax exempt status. Onward with the taxes!!!

connie 04 May 2025

Billion dollar company and no hot water to wash your ass
When I say I hate Emory with a passion Because of my kidney transplant which I regret getting done here. I'm here again on the fourth floor. No coffee machine and get this they have no hot water.

Leticia Alexander 21 January 2025

Quick to operate but ignored during recovery
I am very disappointed in the care that my love one has received at this hospital. The Doctors only wanted to talk to my relative when it was time to operate where the hospital could be profitable. My relative was ignored during the recovery process.

D Dixson 02 October 2024

Called us an hour after we left after waiting 5 hours shivering
5 hours in ER waiting room. Immunosuppressed and place in general population in ER. Hard plastic wheel chair with bad back issues. No comfort offered, (shivering from cold). Finally just left, got a call an hour later wanting to know where they can't find us. After 6 hours they can't find us. Told her we were exhausted and left. She let me know they were busy and had some folks there for 10 hours.

John Carroll 05 June 2024

NOT too big to fail, Emory is failing
0 Stars. Dysfunction junction. If you ever get to see one of the excellent surgeons, doctors, nurses or other professionals, they are top notch. Unfortunately there is an army of incompetents standing in the way. I have now sent multiple requests to get a prescription refilled. I have called and talked to a person who lied and said they'd "send it in". I like my doctor, but not being able to get a prescription renewed, to the point of running out of the medication, is the end.

Abalene Diego 26 April 2024

Nursing staff (icu and step down rooms) were Incompetent and rude
Honest opinion is they need people that want to help and be real and caring towards patients. Basically dismissed my father’s needs and when he passed, they stated that they weren’t liable to be as attentive to him since he was on palliative care (not hospice) . Worst hospital I’ve been to in my personal experience.