ADVENTIST HEALTHCARE SHADY GROVE
9901 MEDICAL CENTER DRIVE ROCKVILLE MD 2408266517 2 customer reviews
   2.0 out of 5 stars

By Topic
Quality - How good is this hospital? 1.0
Compassion - Do they care about you? 1.0
Trust - Do you trust them? 1.0
Relief - Did the treatment work? 1.0
Recommend - Would you go back again? 1.0



Reviews

Carol Ortiz 04 July 2022
Verified User
Better luck getting seen by Dr. Pepper
I’m pregnant and was experiencing abnormal cramping. My husband and I arrived at ER around 7:40 pm, and all the way up until 1:45 am I still had not seen a provider. During this time I was called back and forth to go in between ultrasound and lab. I got done with ultrasound at around 10, and the rest of the time I spent in the waiting area. The only excuse they could give me was “we’re waiting for a bed”. I saw multiple people who got there after me get discharged. At 1:45 am I had enough, I wanted to leave, so I go up to the front desk to see how much longer, and already knowing that she wouldn’t know, I tell her that I have been there for almost 6 hours and that I want to be discharged, mind you during this conversation she had an attitude like it was a crime for me to ask how much longer after waiting 6 HOURS. I get called to the back to get my IV taken out, and the gentleman who took it out was anything but gentle. I expressed I was in pain as he was taking the IV out, but obviously didn’t care. It has now been 30 min and my wound won’t stop excessively bleeding. This place is a sorry excuse for an “ER”. You’ll have better luck getting seen by Dr. Pepper.
RAH Admin 30 October 2019
Verified User
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